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  • New features continue for RAM

    The latest features for Relationship Authorisation Manager (RAM) are now available.

    Renew your business link in RAM

    A primary personExternal Link can only be linked to a business in RAM for up to 12 months. If you required assistance to link your business in RAM, your link may be expiring soon.

    The renew feature allows the primary person to renew their business link in RAM. If your link to the business is still required, you'll need to renew before it expires otherwise, you’ll no longer be able to access government online services on behalf of the business and will need to link again.

    Your renewal doesn’t affect authorisations you’ve set up for others, such as authorisation administrators and authorised users - they can continue to access government online services on behalf of the business.

    Keep an eye on your inbox as you’ll receive emails reminding you to renew your business link before it expires. A notification will also appear in RAM.

    You can renew your business link in RAM from 40 days before the expiry date – log in to RAM and follow the prompts to renew, or visit Renew your business linkExternal Link.

    Renew a Basic authorisation in RAM

    Basic users can only be authorised in RAM for up to 12 months. The principal authority or authorisation administrator will receive a notification to renew Basic authorisations for the business before expiring. Basic users will also receive an email with information letting them know their authorisation is expiring.

    The principal authority or authorisation administrator can either renewExternal Link a single Basic authorisation or multiple Basic authorisations.

    An expired authorisation cannot be used. If a Basic authorisation expires, a principal authority or authorisation administrator will need to re-authorise the Basic user who may need to complete additional proof of identity requirements depending on the online service they need to access.

    Last modified: 07 Dec 2020QC 64300