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  • We’ve updated the Taxpayers’ Charter

    We’ve updated the Taxpayers’ Charter to ensure it stays relevant now and into the future. The Charter sets out what you can expect when you deal with us and what we expect from you in return. It also outlines your options if you are not satisfied with a decision.

    The Charter reflects our commitment to treating you with courtesy and respect in every interaction.

    What has changed?

    The updated Charter includes:

    • clearer information about what you can expect during our review and audit processes
    • more information about our digital interactions with you
    • a one page overview so you can see your rights and obligations at a glance.

    See also:

    Last modified: 22 Nov 2018QC 57416