Relationship management

We offer relationship managers to key large business taxpayers to provide a more streamlined service and foster two-way communication.

Senior relationship managers are offered as a contact point for over 100 large businesses that are categorised as key taxpayers under our risk-differentiation framework. These officers work collaboratively with the large business to facilitate, coordinate and prioritise high-level engagement across the ATO and arrange access to decision-makers for significant issues.

Senior tax officers visit our largest businesses to discuss significant events that may have tax implications, revenue performance, risk, technical and service issues, and the progress and conduct of any compliance activity.

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• Dedicated contact services