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  • How the program works

    The Business Assistance Program offers tailored tax and super support over a 12 month period. We'll call you three times to help you understand your tax, super and GST obligations.

    Each check-in phone call is an opportunity for you to ask questions about your businesses tax and super needs and to understand how to meet your obligations.

    Initial contact

    Within 2 business days of submitting the online registration form, you'll receive an email welcoming you to the program with links to useful resources and information about the program.

    Check-in 1

    We'll aim to call you within five business days of registering for the program to discuss your business tax and super needs.

    During this check-in we can talk about topics relevant to your business, for example:

    • GST and ABN registration
    • record keeping
    • how to create a proper tax invoice
    • when to charge GST
    • how to use  
      • myGov
      • myTax
      • the ATO app.

    We will also discuss the information we emailed and provide further information based on our conversation with you.

    Check-in 2

    The next call takes place four months after the first check-in. This is an opportunity for you to ask any questions you may have on topics we discussed previously, or new topics such as:

    • understanding your Business activity statements (BAS)
    • hiring employees
    • Pay as you go instalments (PAYGI)
    • super payments.

    Check-in 3

    Our final call will be 12 months after you've registered. In this last conversation we'll:

    • answer any questions you have on topics you need help with
    • clarify information we've already discussed
    • discuss how you can access information and support into the future
    • ask you for feedback you may have on the program.

    Next step:

    Last modified: 20 Feb 2018QC 53497