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  • Supporting your small business

    We offer a range of tools and services to help make it easier for you to get your tax and super right. It's part of our commitment to improving your tax and super experience.

    On this page:

    Going online

    Going online is the quickest and easiest way to manage your tax and super, you can access the following services:

    • ATO Online services – sole traders can access ATO Online services on any device to manage activity statements and PAYG instalments, manage accounts, make payment arrangements and more.
    • Business Portal – available to all businesses to prepare and lodge activity statements and annual reports, manage accounts and update registration details.

    To use our secure online services, you'll need an ABN and either:

    From March 2020, myGovID and RAM will replace AUSkey and Manage ABN connections.

    Next steps:

    ATO app – tax and super on the go

    The ATO app puts tax and super help in your hands, making it easier for you to conduct your tax and super affairs on the go.

    • Key dates – creates a list of due dates that can be saved as reminders in your smartphone or tablet.
    • myDeductions – can be used by sole traders to track business income, expenses, and car trips. At tax time you can upload this information to pre-fill your tax return or email it to your tax agent. Never miss out on claiming a deduction because of a lost or faded receipt again.
    • Small business benchmarks – helps you compare your businesses performance against similar businesses in your industry.
    • Voice authentication – used by sole traders to quickly and securely access our online services. Voice authentication is a fast and easy way to confirm your identity when you call us or use the ATO app; you just need to save your voiceprint with us.

    Find out about:

    • ATO app – gives you quick access to handy tools and calculators and answers to frequently asked questions.

    Managing your debts

    We recognise businesses can occasionally experience cash flow issues. This could mean not paying tax or super obligations on time. Use the following tools and services to assist with managing your debts:

    See also:

    • AccountingExternal Link – use the 'Dealing with debt' guides to assist you with preventing unpaid debt, what to do when you haven't been paid and what to do when you're in debt.

    Tools to help you

    Use our wide range of calculators and tools to help you get your tax and super obligations right, these include:

    See also:

    Learning resources

    Helpful learning resources to assist you with running your business:

    • Small business showcaseExternal Link – the Fair Work Ombudsman small business showcase provides access to resources on workplace laws and information on topics that are relevant to small business owners no matter what stage your business is at.
    • Link – offers access to government information, transactions and services, as well as essential information on planning, starting and running your business.
    • Small business workshopsExternal Link – register to attend our face-to-face workshops to help you understand your tax and super obligations.
    • Small business webinars – watch to find out about tax and super obligations and entitlements for your business. Topics include GST, activity statements, income tax deductions, home-based business, record keeping and more.
    • atoTVExternal Link – we have a wide range of videos that cover tax and super information, watch at a time that best suits you.
    • PAYG withholding – find out if you need to register for PAYG withholding, what your withholding obligations are, how much tax to withhold, payment summaries or income statements and more.
    • PAYG instalments – many small businesses automatically enter the PAYG instalment system after they lodge their tax return. If you think you will make a profit on your business or investment income, you can voluntarily enter into PAYG instalments and reduce the tax you may need to pay at the end of the year.
    • Super for employers – everything you need to know about paying super for your workers.

    If you need more help

    The following information will provide further help, support and services for your small business:

    • Small business newsroom – subscribe to the newsroom and get all the latest tax and super news, delivered straight into your email inbox.
    • Live chatExternal Link – use this service to ask about GST, ABN, AUSkey, BAS, account enquiries and to update details. Live chat is available from 3.00pm–8.00pm (AEDT) Monday to Friday and 10.00am–2.00pm (AEDT) on Saturday (except public holidays).
    • Phone 13 28 66 for business enquires such as account balances, business registrations, business tax return preparation and BAS statements (8:00am–6:00pm Monday to Friday local time, except national public holidays).
    • After-hours call back serviceExternal Link – this service provides the help you need, at a time that’s convenient for you. Complete the online form to book a time to talk to us from 6.00pm–8.00pm Monday to Thursday (except public holidays).
    • Registered tax or BAS agentsExternal Link – can help you manage your tax and super affairs.
    • Support – we understand mental health issues can sometimes affect meeting your tax and super obligations. If you are experiencing mental health issues we can support you with your tax and super commitments.
    Last modified: 27 Sep 2019QC 48675