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  • How to set up Manage ABN Connections and access the SBSCH in the Business Portal

    This guide is for small businesses that have chosen to set up Manage ABN Connections to access the Business Portal and use the Small Business Superannuation Clearing House (SBSCH).

    Follow the steps to connect your ABN to your myGov account to securely access the Business Portal. You can then use this credential to access the SBSCH and also authorise others to act on behalf of your business.

    To obtain Administrator access you need to be an associate of a business. That includes anyone listed as an associate in the Australian Business Register (ABR) such as business owner, director of a company, partner of a partnership, or trustee of a trust.

    Changes to Manage ABN Connections

    We’re delivering a new, secure proof of identity app called myGovID and an improved authorisation service called Relationship Authorisation Manager (RAM).

    Together, myGovID and RAM will replace AUSkey and Manage ABN connections in March 2020. To prepare for the change, ensure your ABN details are up-to-date in the Australian Business RegisterExternal Link.

    You may be eligible to take part in the public beta and try the new way to access the Business Portal. To find out if you're eligible, see Try a new way to access government online services. Only a limited number of government online services are available to access but this will increase over time.

    See also:

    On this page:

    Set up Manage ABN Connections

    Step 1: Set up a myGov account

    1. Go to myGovExternal Link and follow the prompts to create an account if you don't already have one.
    2. Link your account to either the ATO, Centrelink or Medicare. You can do this by selecting Link your first service from the home screen and following the prompts. Alternatively, you will be prompted to set this up before connecting your ABN.
    3. Turn on the myGov security verification codesExternal Link or elect to receive a code from the myGov Access appExternal Link in Account settings. This will provide your account with an additional layer of security.

    Linking to an online service and delivery of mail

    If you create a myGov account and link to the ATO, you'll receive most personal ATO mail (and business ATO mail if you’re a sole trader) through your myGov Inbox.

    If you create a myGov account and link it to Centrelink or Medicare, this won't change the delivery of your ATO mail. If you link to the ATO and you have a tax or BAS agent, they will still be able to access any correspondence we send you. However, your agent won't be notified that you’ve received the correspondence. We recommend that you discuss this with your agent before setting up Manage ABN Connections.

    Step 2: Connect your ABN to your myGov account

    1. After logging in to myGov, select Account Settings at the top of the screen.
    2. Choose General Settings and select Manage ABN Connections (you may need to scroll down the page). If you haven't linked to either the ATO, Centrelink or Medicare (as per Step 1) you'll need to do this here and make sure you turn on the security codes or elect to receive a code from the myGov access app.
    3. Select Connect an ABN.
    4. Select the Using your personal details option and click on Start connection process.
    5. Enter the ABN of the business you are acting on behalf of and your tax file number (TFN) to continue. Read the declaration before selecting Declare and Submit.

    Step 3: Log in to the Business Portal using Manage ABN Connections

    Log in to the Business Portal with myGov – Manage ABN Connections. You can either:

    When logging in to the Business Portal, the Authentication Service screen will display.

    1. Choose myGov in the drop down list and select Continue. This will direct you to the myGov website.
    2. Enter your username and password to sign in to your myGov account. You'll be sent an SMS message with a security code to your registered mobile phone or generate a code via the myGov access app.
    3. Enter the code you receive and choose Next to land on the Business Portal home page.

    Step 4: Access the SBSCH

    The SBSCH is located in the Manage Employees menu of the Business Portal. This can be found on the left hand side menu.

    A new page displays that includes the link to the SBSCH. Click on this link to enter the SBSCH.

    If you are unable to see the SBSCH in the Business Portal, you may need to check your settings under the Access Manager menu item.

    Authorising others to act on behalf of your business

    If you're an associate of a business and would like to authorise someone (such as a staff member) to act on behalf of your business, you can grant them authorisation using AUSkey ManagerExternal Link. The authorised user or staff member can then choose to accept the authorisation and link to their myGov account.

    You'll need:

    • full Administrator access to act on behalf of the business (as per the previous steps)
    • the full legal name of the person you wish to register – this must match the first and last names on their myGov account
    • their email address – ensure this is up-to-date, and that the person being authorised can access that email account.

    Connecting ABN/s to myGov does not give the business access to an authorised individual's myGov account. The myGov username and password are used to log in and verify you can act on behalf of business when using online government business services.

    Follow these steps to arrange authorisation for your staff member:

    1. Log in to AUSkey ManagerExternal Link using your myGov credential
    2. Go to Register new AUSkey and fill in the details.
    3. Confirm the details you've entered are correct.

    You'll receive a message confirming that your application has been submitted.

    The person you're authorising will receive an email titled Download and install your AUSkey, advising they've been approved to access Government business services for the business. They'll need to follow the link in the email to complete the registration.

    1. After the person you're authorising has finished linking your ABN to their myGov account, you'll need to set their permissions using Access Manager.

    Set permissions for staff

    Access Manager allows connected myGov users with Administrator access to control staff member access to their business's tax and super information.

    1. Log in to the Business PortalExternal Link.
    2. Click on the Access manager menu item.
    3. Use your myGov credential to log in to Access Manager.
    4. Under Access and permissions, select the name of the person you want to assign permissions for.
    5. Under the ATO Transactions section, next to Small Business Super Clearing House, make a selection to Lodge and/or View. Select Save.

    See also:

      Last modified: 11 Jun 2019QC 54830