Accessing the SBSCH by business structure
Find out how to access the Small Business Superannuation Clearing House (SBSCH) if you're a:
Small business with an ABN
The SBSCH is a function within the Business Portal, which is the main tool for businesses with an ABN to interact with us online.
Accessing the Business Portal
The portal can only be accessed using a secure authentication credential that:
- identifies you to act on behalf of your business
- establishes a secure environment for online transactions.
You have a choice of three credentials:
Use our flowchart (PDF,171KB)This link will download a file to determine which credential will suit your business.
Watch our video to help work out how to access the SBSCHExternal Link.
Log in to the Business PortalCredentials
We have tools available to guide you in choosing a credential.
Manage ABN Connections
AUSkey
myGovID and RAM (public beta)
myGovID is a secure proof of identity app which allows you to log in to, or apply for, a variety of government online services like the Business Portal. RAM helps you manage who can act for you or your business when accessing government online services.
Together, myGovID and RAM will replace AUSkey and Manage ABN Connections in March 2020. To prepare for the change, ensure your ABN details are up-to-date in the Australian Business Register.
You may be eligible to take part in the public beta and try the new way to access the Business Portal. To find out if you're eligible, see Try a new way to access government online services. Only a limited number of government online services are available to access but this will increase over time.
See also:
Giving your employees access
If you need to authorise someone else (such as a staff member) to use the SBSCH on behalf of your business, you must grant them authorisation.
If you use Manage ABN Connections you'll need to set up permissions in Access Manager to allow standard users to access to the SBSCH.
Log in to Access ManagerIf you use AUSkey you need to be an Administrator AUSkey holder or connected myGov user with Administrator access – Register someone else for an AUSkeyExternal Link.
Log in to AUSkey ManagerSee also:
Sole trader or an individual withholding payer number (WPN) holder
For businesses without an ABN, or for individual employers, access to the SBSCH is through your myGov account linked to ATO online services.
Individual employers include:
- sole traders who employ workers in their business
- employers of people such as carers, nannies, cooks, or gardeners.
Once you have logged into myGov, and selected the ATO Online services link, you will go to the ATO Online homepage. The SBSCH will show:
- as one of the tiles
- as a Quick Link
- in the Super tab.
Log in or create a myGov accountSee also:
Non-individual WPN holders and others unable to access our online services
A small number of users or their authorised representatives will not be able to access the SBSCH online. This includes:
- non-individual withholder payer number (WPN) holders, including school canteens, sporting clubs, international entities and embassies
- WPN holders who use a BAS agent
- individual WPN holders who are represented by another person such as a family member or trustee
- all others who are ineligible to access our online services using myGov or unable to obtain an AUSkey.
From 23 January 2019 you will be able to complete the SBSCH – Employee List spreadsheet (XLSX, 56KB)This link will download a file and email it to SBSCHenquiries@ato.gov.au for processing.
To ensure we process your super payment quickly, type 'WPN HOLDER' in the email subject line.
The internet is not a secure environment and we cannot guarantee the privacy and security of information you send to us via email. When replying by email, make sure that you only send us the information we asked for.
If your tax agent manages your super obligations, they will access the SBSCH through their online channel.
Tax agent
The SBSCH is available in the Tax Agent Portal. With appropriate permissions set and a client in focus, select the Client’s employer obligations menu item.
Log in to Tax Agent PortalIf you experience difficulty accessing or using the SBSCH, see our SBSCH troubleshooting guide.
BAS agent
The SBSCH is available in the BAS Agent Portal. With appropriate permissions set and a client in focus, select the Client’s employer obligations menu item.
BAS Agents can only use the BAS Agent Portal for clients who have an ABN. You can't access the SBSCH for your clients who have a WPN. For these clients, phone us on 1300 660 048 and we can process your transaction manually. You'll need to be authorised as a contact for the client.
Log in to BAS Agent PortalIf you experience difficulty accessing or using the SBSCH, see our SBSCH troubleshooting guide.
Use your business structure to decide how to access the Small Business Superannuation Clearing House (SBSCH) service.