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  • Accessing the SBSCH by business structure

    The way you access the Small Business Superannuation Clearing House (SBSCH) depends on your business structure.

    Use the following information to work out which access option fits your business situation.

    Your situation:

    Small business with an ABN

    The SBSCH is a function within the Business Portal. The portal is the main tool for businesses with an Australian business number (ABN) to interact with us online.

    Accessing the Business Portal

    To access the Business Portal you need to use myGovID and Relationship Authorisation Manager (RAM).

    Together, myGovID and RAM identify you to act on behalf of a business, and establish a secure environment for online transactions.

    See also:

    Log in to the Business Portal

    Giving your employees access

    If you need to authorise someone else (such as a staff member) to use the SBSCH on behalf of your business, you must authorise them in RAM and customise their permissions in Access Manager.

    Log in to Access Manager

    See also:

    Sole trader or an individual WPN holder

    For businesses without an ABN, or for individual employers with a withholding payer number (WPN), access to the SBSCH is through your myGov account linked to ATO online services.

    Individual employers include:

    • sole traders who employ workers in their business
    • employers of people such as carers, nannies, cooks, or gardeners.

    Once you've logged into myGov, and selected the ATO Online services link, you'll go to the ATO Online home page. The SBSCH will show:

    • as one of the tiles
    • as a Quick Link
    • in the Super tab.
    Log in or create a myGov account

    See also:

    Non-individual WPN holders and others unable to access our online services

    A small number of users or their authorised representatives won't be able to access the SBSCH online. This includes:

    • non-individual withholding payer number (WPN) holders, including school canteens, sporting clubs, international entities and embassies
    • WPN holders who use a BAS agent
    • individual WPN holders who are represented by another person such as a family member or trustee
    • all others who are ineligible to access our online services using myGov or unable to obtain a myGovID.

    These users can complete the SBSCH – Employee List spreadsheet (XLSX, 56KB)This link will download a file and email it to SBSCHenquiries@ato.gov.au for processing.

    To ensure we process your super payment quickly, type 'WPN HOLDER' in the email subject line.

    The internet is not a secure environment and we cannot guarantee the privacy and security of information you send to us via email. When replying by email, make sure you only send us the information we asked for.

    If your tax agent manages your super obligations, they'll access the SBSCH through their online channel.

    Tax agent

    The SBSCH is available through Online services for agents. For access go to the Client Summary screen, select Business then the Super clearing house menu item.

    Log in to Online services for agents

    If you experience difficulty accessing or using the SBSCH, see our SBSCH troubleshooting guide.

    BAS agent

    BAS agents can access the SBSCH in Online services for agents for clients that have an ABN. For access go to the Client summary screen, select Business then the Super clearing house menu item.

    Log in to Online services for agents

    If you experience difficulty accessing or using the SBSCH, see our SBSCH troubleshooting guide.

      Last modified: 31 Mar 2020QC 54618