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  • Accessing the SBSCH by business structure

    The way you access the Small Business Superannuation Clearing House (SBSCH) depends on your business structure.

    Use the following information to work out which access option fits your business situation.

    Your situation:

    Small business with an ABN

    The SBSCH is a function within the Business Portal. The portal is the main tool for businesses with an Australian business number (ABN) to interact with us online.

    Accessing the Business Portal

    To access the Business Portal you need a secure online credential. This online credential can be either:

    From 1 April 2020, myGovID and RAM will replace AUSkey and Manage ABN Connections.

    Your credential identifies you to act on behalf of your business, and establishes a secure environment for online transactions.

    See also:

    Log in to the Business Portal

    Giving your employees access

    If you need to authorise someone else (such as a staff member) to use the SBSCH on behalf of your business, you must grant them authorisation.

    If you use Manage ABN Connections you'll need to set up permissions in Access Manager to allow standard users to access to the SBSCH.

    Log in to Access Manager

    If you use AUSkey you need to be an Administrator AUSkey holder or connected myGov user with Administrator access – Register someone else for an AUSkeyExternal Link.

    Log in to AUSkey Manager

    See also:

    Sole trader or an individual WPN holder

    For businesses without an ABN, or for individual employers with a withholding payer number (WPN), access to the SBSCH is through your myGov account linked to ATO online services.

    Individual employers include:

    • sole traders who employ workers in their business
    • employers of people such as carers, nannies, cooks, or gardeners.

    Once you've logged into myGov, and selected the ATO Online services link, you'll go to the ATO Online home page. The SBSCH will show:

    • as one of the tiles
    • as a Quick Link
    • in the Super tab.
    Log in or create a myGov account

    See also:

    Non-individual WPN holders and others unable to access our online services

    A small number of users or their authorised representatives won't be able to access the SBSCH online. This includes:

    • non-individual withholding payer number (WPN) holders, including school canteens, sporting clubs, international entities and embassies
    • WPN holders who use a BAS agent
    • individual WPN holders who are represented by another person such as a family member or trustee
    • all others who are ineligible to access our online services using myGov or unable to obtain an AUSkey.

    These users can complete the SBSCH – Employee List spreadsheet (XLSX, 56KB)This link will download a file and email it to SBSCHenquiries@ato.gov.au for processing.

    To ensure we process your super payment quickly, type 'WPN HOLDER' in the email subject line.

    The internet is not a secure environment and we cannot guarantee the privacy and security of information you send to us via email. When replying by email, make sure you only send us the information we asked for.

    If your tax agent manages your super obligations, they'll access the SBSCH through their online channel.

    Tax agent

    The SBSCH is available through Online services for agents. For access go to the Client Summary screen, select Business then the Super clearing house menu item.

    Log in to Online services for agents

    The SBSCH is also available in the Tax Agent Portal. With appropriate permissions set and a client in focus, select the Client’s employer obligations menu item.

    Log in to Tax Agent Portal

    If you experience difficulty accessing or using the SBSCH, see our SBSCH troubleshooting guide.

    BAS agent

    BAS agents can access the SBSCH in Online services for agents for clients that have an ABN. For access go to the Client summary screen, select Business then the Super clearing house menu item.

    Log in to Online services for agents

    The SBSCH is also available in the BAS Agent Portal. With appropriate permissions set and a client in focus, select the Client’s employer obligations menu item.

    BAS Agents can only use the BAS Agent Portal for clients who have an ABN. You can't access the SBSCH for your clients who have a WPN. For these clients, phone us on 1300 660 048 and we can process your transaction manually. You'll need to be authorised as a contact for the client.

    Log in to BAS Agent Portal

    If you experience difficulty accessing or using the SBSCH, see our SBSCH troubleshooting guide.

      Last modified: 25 Oct 2019QC 54618