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Last updated 24 October 2011

Internet

For general tax information and to download publications and rulings, visit www.ato.gov.au

Publications

Publications referred to in this guide are:

To get any publication referred to in this guide visit our website at www.ato.gov.au

Infolines

We can offer a more personalised service if you provide your tax file number (TFN) when you phone us.

  • Business13 28 66
    Information about business income tax, fringe benefits tax (FBT), fuel tax credits (FTC), goods and services tax (GST), pay as you go (PAYG) and activity statements, including lodgment and payment, accounts and business registration (including Australian business number and tax file number), and dividend and royalty withholding tax.
  • Individual13 28 61
    Individual income tax and general personal tax enquiries
  • Superannuation13 10 20
  • Super Choice13 28 64
    Information about choice of superannuation funds and the role of the employer.
  • Tax agents13 72 86

Other services

Translating and Interpreting ServiceNational 13 14 50
If you do not speak English well and need help from the ATO, phone the Translating and Interpreting Service National

Hearing or speech impairment
If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service (NRS).

  • TTY users, phone 13 36 77 and ask for the ATO number you need. If you need to contact an ATO 1800 free call number, phone 1800 555 677 and ask for the ATO number you need.
  • Speak and Listen (speech to speech relay) users, phone 1300 555 727 and ask for the ATO number you need. If you need to contact an ATO 1800 free call number, phone 1800 555 727 and ask for the ATO number you need.
  • Internet relay users, connect to the NRS (www.relayservice.com.au) and ask for the ATO number you need.

Why not lodge online using e-tax?

  • E-tax is our free online tax preparation and lodgment software.
  • E-tax is secure, user friendly, and you can access your individual information using the pre-filling service.
  • Most refunds are issued within 14 days.
  • For more information, visit our website at www.ato.gov.au
 

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