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    Attention

    Warning:

    This information may not apply to the current year. Check the content carefully to ensure it is applicable to your circumstances.

    End of attention

    Internet

    For general tax information and up-to-date and comprehensive information about deductions, visit www.ato.gov.au

    Publications

    Publications referred to in this guide are:

    Infolines

    We can offer a more personalised service if you provide a tax file number (TFN).

    • Individual 13 28 61
      Individual income tax and general personal tax enquiries, including capital gains tax
    • Business 13 28 66
      General business tax enquiries including capital gains tax, GS T rulings, pay as you go (PAYG ) instalments and withholdings (from interest, dividends and royalties), business deductions, activity statements (including lodgment and payment), accounts and business registration (including ABN and TFN)
    • Superannuation 13 10 20

    Other services

    Translating and Interpreting Service 13 14 50

    If you do not speak English well and need help from the Tax Office, phone the Translating and Interpreting Service.

    Hearing or speech impairment

    If you are deaf or have a hearing or speech impairment, you can phone the Tax Office through the National Relay Service (NRS).

    • If you are a TTY user, phone 13 36 77 and ask for the Tax Office number you want. If you need a Tax Office 1800 free call number, phone 1800 555 677 and ask for the Tax Office number you want.
    • If you are a Speak and Listen (speech-to-speech relay) user, phone 1300 555 727 and ask for the Tax Office number you want. If you need a Tax Office 1800 free call number, phone 1800 555 727 and ask for the number you want.
    • If you are an internet relay user, connect to the NRS (www.relayservice.com.auExternal Link) and ask for the Tax Office number you want.

    Why not lodge online using e-tax?

    • E-tax is our free online tax preparation and lodgment software.
    • E-tax is secure, user friendly, and you can access your individual information using the pre-filling service.
    • Most refunds are issued within 14 days.
    Last modified: 12 Aug 2020QC 21774