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This information may not apply to the current year. Check the content carefully to ensure it is applicable to your circumstances.

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For general tax information and up-to-date and comprehensive information about deductions, visit



We can offer a more personalised service if you provide a tax file number (TFN).

  • Personal tax 13 28 61
    Individual income tax and general personal tax enquiries, including capital gains tax
  • Business 13 28 66
    General business tax enquiries including capital gains tax, GST rulings, Australian business number (ABN), pay as you go (PAYG) instalments, business deductions, activity statements (including lodgment and payment), accounts and business registration (including ABN and TFN), dividend and royalty withholding tax
  • Superannuation 13 10 20
  • Fax 13 28 60
    Get information faxed to you about individual taxes and the repayment of debts under the Higher Education Loan Programme (HELP) and the Student Financial Supplement Scheme (SFSS ). Note that debts under the former Higher Education Contribution Scheme (HECS) have now been added to any debt under HELP to become an accumulated HELP debt. Phone 13 28 60 and follow the instructions to order information to be faxed to you.

Other services

  • Translating and Interpreting Service, 13 14 50
    If you do not speak English well and want to talk to a tax officer, phone the Translating and Interpreting Service for help with your call.
  • Hearing or speech impairment
    If you have a hearing or speech impairment, you can phone the Tax Office through the National Relay Service:
    • If you are a TTY or modem user phone 13 36 77 and ask for the number you want. For 1800 free call numbers phone 1800 555 677 and ask for the number you want.
    • If you are a voice-only (speak and listen) user, phone 1300 555 727 and ask for the number you want.

Lodge online

To prepare and lodge your tax return online - go to

  • Help is available online or over the phone.
  • It is safe and secure, with built-in checks and calculators to help you get it right.
  • Most refunds are issued within 14 days.

For more information, visit our website at


Reader feedback helps us to improve the information we provide. If you have any feedback about this publication, please write to:

Publishing Coordination
Marketing and Education
Micro Enterprises and Individuals
Australian Taxation Office
PO Box 900

As this is a publications area only, any tax matters will be passed on to a technical area; alternatively, you can phone our Personal Infoline on 13 28 61 for help.

Last modified: 04 Mar 2016QC 19437