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    Superannuation system consultation

    The ATO's consultation framework includes arrangements and a process specifically for raising superannuation issues.

    Find out about:

    Superannuation consultation arrangements

    Consultation framework

    Roles of consultative bodies

    Superannuation Industry Stewardship Group (SISG)

    The SISG is our peak Superannuation forum. The SISG:

    • addresses strategic issues that are considered to be in the national interest
    • provides opportunities to discuss the strategic direction of the superannuation system – specifically, opportunities to improve the administration of the superannuation systems
    • provides input and progresses ideas to support a whole-of-government approach.

    Frequency – three times a year

    Superannuation Industry Relationship Network (SIRN)

    • Undertakes more targeted consultation work commissioned by the SISG.
    • Discusses and resolves technical issues.
    • Reports to SISG.

    Frequency – as needed

    SuperStream Committees

    SuperStream Reference Group (SSRG)

    • Addresses strategic issues relating to implementation of SuperStream.
    • Oversees SuperStream standards implementation and readiness.
    • Provides advice on the structure and arrangements for SuperStream gateway governance.

    Frequency – monthly

    Gateway Operators Group (GOG)

    • Considers operational matters specific to the SuperStream Gateway Network and monitors the health of the network.
    • Operates under the oversight of the SSRG, provides advice, and escalates issues when required.
    • Develops guidelines, policy and inter-operation rules.
    • Outcomes are reported to SSRG.

    Frequency – fortnightly

    SuperStream Technical Committee (SSTC)

    • Provides advice on matters of technical and architectural significance in relation to the SuperStream standard.
    • Operates under the oversight of the SSRG, provides advice, and escalates issues where required.
    • Outcomes are reported to SSRG.

    Frequency – monthly

    Business Engagement Forum (BEF)

    • A forum for SuperStream stakeholders to be updated and given the opportunity to work through operational and change issues.
    • Informs stakeholders about SuperStream implementation, how the system is operating, any top level high priority issues that need to be dealt with and things that might be on the horizon.
    • Outcomes are reported to SSRG.

    Frequency – as required

    Other ATO committees with superannuation representation

    Superannuation Administration Stakeholders Group

    • Identifies, discusses and resolves issues with significant administration impacts.
    • Maintains the relationship between us, the Australian Prudential Regulation Authority (APRA), fund administrators and industry stakeholders to ensure the effective operation of the superannuation system.
    • Membership consists of administrator entities and those who manage the reporting obligations of large funds.

    Frequency – quarterly

    SMSF Auditor Professional Association Stakeholder Group

    • The group works together to help improve the SMSF auditor industry and the regulation of it by the ATO and ASIC.
    • Provides input into the ongoing development of ATO risk strategies for SMSF Auditors Membership from a cross-section of the tax- and super-related software industry.

    Frequency – twice yearly

    Process to raise superannuation issues in the ATO

    Superannuation issues fall into two broad categories:

    • Super industry issues: These are policy issues where our interpretive or administrative approach provides an unintended outcome or has potential for a wide range of consequences across a segment of the superannuation industry. These issues should be directed to
    • Interpretive issues: These are issues specific to an individual or group of taxpayers or clients – for example, advice on the application of the law to specific circumstances. These issues should be directed to

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    This flow-chart graphically shows the progression of super industry issues and interpretive issues to either a publishing outcome on or action through other means. Full details of this process are outlined below.

    Depending on the type of issue, it will be actioned by either:

    • ATO Super Interpretive Advice segment    
      • which will provide advice direct to client
      • publish the outcome on (if appropriate to a wider audience)
    • ATO Super segment      
      • which will provide a written response
      • determine if consultation is required (SIRN)
      • consult through SIRN
      • publish the outcome on
    Last modified: 17 Jun 2016QC 43733