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  • 21 August 2015

    The ATO Tax Practitioner Advisory Group meeting was held on Friday, 21 August 2015.

    A summary of topics discussed is provided below, to assist professional associations to communicate key messages to members.

    Digital activity statements

    The ATO has changed the way some activity statements are delivered to sole traders and individuals that are linked to myGov. Practitioner clients will now receive their activity statements or instalment notices to their myGov inbox when they are ready for viewing with ATO online services – even if they have indicated a preference for paper delivery.

    The sent notification will be visible in the Client Correspondence List.

    This change was made on 22 August 2015.

    See also:

    Tax Time 2015

    As at 20 August, over 5 million returns have been received electronically, up 6% from the same time last year. Of these, over 4.5 million have been finalised and we have finalised 3.3 million returns lodged by tax agents.

    The latest ATO app update was delivered on 20 July 2015, and includes the ‘myDeductions’ and ‘Business Performance Check’ tools. Since the beginning of Tax Time 2015, the app has been downloaded around 2,000 times a day on average.

    The next major update to the app will include voice authentication, currently scheduled for release mid-September. This will allow individuals and sole traders to access our online services in the app using their voice, meaning they won’t have to use their myGov username and password every time they need to access these services.

    ATO correspondence

    On 28 March 2015, we started using the myGov channel to issue some correspondence to registered myGov users. Since that time, 2.5 million pieces of correspondence have been issued across 48 different correspondence types via this channel.

    The correspondence types issued via myGov fit broadly within the following categories:

    Income tax



    Notices of assessment

    Super guarantee

    Penalty warnings

    Statements of account

    Division 293

    Payment overdue

    PAYG instalments

    Super holding accounts

    Payment arrangements

    Tax receipts

    Unclaimed super






    Excess concessional contributions


    The top five correspondence types issued to myGov inboxes are:

    • Individual or trust notices of assessment
    • Tax receipts
    • Statements of account
    • Individual or trust notice of assessment payment slips
    • Statement of account payment slips.

    Consulting on the future of the tax profession

    We will focus on understanding the natural processes and systems operating in tax practices. Where the ATO is looking to develop technology or administrative changes, we will co-design and consult with a range of tax practices to build systems that consider and accommodate the current practice management procedures. The aim will be to ensure that the changes do not add additional tasks that practitioners will need to accommodate outside of their normal processes but rather will operate within the normal processes.

    More information

    More information on any of these topics can be obtained from your professional association representatives. Practitioners should contact their representative to contribute ideas.

      Last modified: 13 Dec 2018QC 27350