• Agenda items


    Dispute Resolution Sub-committee agendas, minutes and related papers are not binding on the Australian Taxation Office (ATO) or any of the other bodies referred to in these papers. While every effort is made to accurately record views expressed, the wording necessarily represents a summary of statements of general position only, and care should be taken in interpreting those statements. These papers reflect the position at the date of release (unless otherwise noted) and readers should note that the position on any issue may subsequently change.

    1. Introductions, apologies, confirmation of previous minutes

    The Chair opened the meeting at 10am and welcomed members.

    Apologies noted.

    Alternates, guests and observers welcomed.

    No conflicts of interest were raised. Draft minutes of the previous meeting were approved.

    2. Review of action items

    Action Item 1 – Complete

    Action Item 2 – Complete

    Action Item 3 – Complete - see agenda item 3

    3. Corporate Management Practice Statement PS CM 2013/02

    Members were thanked for their feedback

    Members were advised that:

    • PS CM 2013/02 reaffirms that the ATO is committed to being open and accountable
    • Aim is to allow taxpayers easy and timely access to information without FOI formalities
    • The ATO also has legal obligations with respect to secrecy and privacy

    Members noted that it would be important to review the process on an ongoing basis.

    4. Dispute Management Plan (DMP) 2013-14

    ATO advised that new DMP will have a focus on debt disputes and is proceeding through final internal endorsement process.

    It was noted that the new DMP focuses on the following themes:

    1. Improving services and early resolution;
    2. Resolution culture; and
    3. Enhancing relationships with the community and Insolvency Practitioners

    The DMP includes new initiatives, such as:

    • Review and reform of the end-to-end process
    • Focus on private groups
    • Focus on skilling – improving communication and negotiation skills

    It is planned to seek endorsement of the DMP from the ATO Executive in October 2013.

    5. Consultative Arrangements

    Members were informed of new consultative arrangement.

    It was specifically noted that:

    • The ATO is committed to consultation
    • The Commissioner has established a new ATO consultation framework
    • There will be eight stewardship committees that work with a consultation ‘hub’
    • This forum will be closing as a result
    • The new arrangements will not preclude anyone from consulting with the ATO
    • Minutes of the meetings will be published unless deemed confidential

    The website is live (on ato.gov.au) and has information on how to register interests and details on how the hub will operate.


    The Chair closed the meeting and thanked members for their contributions.

      Last modified: 22 Oct 2013QC 37593