Dispute resolution practitioners
Dispute resolution practitioners are selected to assist in our disputes because of their skills in managing dispute resolution processes like mediation, conciliation and neutral evaluation, and sometimes also because of their additional knowledge on the general issues in dispute such as tax or insolvency law.
The practitioner must be an independent, impartial and neutral person who is experienced in dispute resolution and competent to conduct the particular dispute resolution process agreed on by the parties. Any costs of a dispute resolution process are usually shared equally between the parties. In exceptional situations, consideration will be given to the ATO meeting the costs of the dispute resolution practitioner, for example in employment law disputes with our staff.
The Attorney-General's Department's Access to JusticeExternal Link website provides links to organisations whose members are dispute resolution practitioners. Many of these organisations provide information about their members which helps to identifying a suitable practitioner for a particular dispute.
We have a panel of practitioners available to help resolve employee disputes.