Show download pdf controls
  • Businesses with serious financial hardship

    Businesses experiencing serious financial hardship may qualify for priority processing of their return.

    Serious hardship for businesses means financial difficulty associated with:

    • business closure
    • disconnection of an essential service
    • repossession of a vehicle used for business purposes
    • imminent legal action pending for non-payment of debts
    • period of review limitations
    • court orders
    • settlements
    • other necessities for the business or people you are responsible for.

    If none of these factors apply to your circumstances, you are unlikely to qualify for priority processing under serious financial hardship.

    Evidence of serious financial hardship – businesses

    To demonstrate serious financial hardship, you may be requested to provide evidence to support your claim such as:

    • current bank notice
    • bank notices – for example, overdraft call
    • eviction notice
    • disconnection notice
    • repossession notice
    • notice of impending legal action
    • staff pay records
    • contract payment schedules
    • legal documents.

    We take many factors into account when assessing your claim for serious financial hardship. Providing one or more of the pieces of evidence listed above may not necessarily result in you being granted serious financial hardship status.

    In some cases, these requirements may change, depending on your circumstances.

    How to make a claim

    If you are experiencing serious financial hardship and require priority processing of a refund, phone us on 13 11 42 to discuss your situation.

    If you don't qualify for serious financial hardship, there are other ways we can help you with your financial difficulties.

    See also:

    Last modified: 28 Nov 2018QC 51694