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  • Try a new way to access government online services

    The Australian Government has released new digital services to transform the way Australians interact with government. These services are:

    • myGovIDExternal Link – an authentication service that allows you to prove who you are online. myGovID is different to your myGov account, which lets you select and link to government online services from the one place.
    • Relationship Authorisation ManagerExternal Link (RAM) – an authorisation service that allows you to link your myGovID to an Australian business number (ABN) and manage who can act on behalf of your business/entity online.

    Currently, you can use these new services with our Business Portal, Online services for agents and Access Manager.

    Replacing AUSkey

    From 1 April 2020, myGovID and RAM will replace AUSkey and Manage ABN Connections (your ABN connected to your myGov account) providing secure, simple and flexible access to government online services.

    AUSkey will continue to be supported while you move to myGovID and RAM.

    How to get started with myGovID and RAM


    Media: [How to get started with myGovID and RAM] External Link (Duration: 1:50)

    Set up your myGovID

    Download the myGovID app from the official app stores below.

    Available on the App Store Available on Google Play 

    The myGovID app is compatible with most smart devices using:

    • iOS 10 or later
    • Android 7.0 (Nougat) or later.

    Set up your myGovID using two of the following Australian identity documents to achieve a Standard identity strength (your name must match in all):

    • passport (not more than three years expired)
    • driver’s licence (including learner permit)
    • Medicare card.

    In the future, you will be able to use other types of identity documents.

    Check the myGovIDExternal Link website for the list of participating government online services.

    Link your ABN to your myGovID in RAM

    Check your ABN details are up to date in the Australian Business RegisterExternal Link (ABR).

    To link your ABN to your myGovID using RAM you'll need to be the principal authority. The principal authority is the responsible person for the business/entity, either the:

    • sole trader
    • eligible individual associate listed on an ABN in the Australian Business Register (ABR)    
      • a director or public officer of a company
      • a partner of a partnership
      • a trustee of a trust
      • an office bearer of a club or association.

    In the future, businesses/entities with non-individual associates, such as trustee companies, will also use RAM.

    You’ll use your myGovID to log in to RAMExternal Link.

    Next steps:

    Accept an authorisation in RAM

    You'll need a myGovID to log in to RAM and accept an authorisation to act on behalf of a business online.

    Need help?

    If you don't have Australian identity documents

    Employees who need to access our online services that don’t have Australian identity documents

    To access our online services, you need to have a myGovID with a ‘standard’ identity strength. You may be unable to achieve ‘Standard’ identity strength if you’re:

    • an offshore employee
    • a non-resident working in Australia
    • an Australian without the right documentation.

    A solution for people in this group will be available in early 2020. More information will be available soon.

    Business directors or associates on the ABR that don’t have Australian identity documents

    We are working on options for associates that don't have Australian identity documents and need to access government online services. More information on this process will be available soon.

    We recommend businesses review their list of associates on the Australian Business Register (ABR). If you have any directors who can establish a myGovID with a ‘Standard’ identity strength, you can link the business. Once the business is linked you can authorise business representatives.

    Trademarks and attributions

    Android, Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries and regions. App Store is a service mark of Apple Inc.

    See also:

      Last modified: 06 Nov 2019QC 58557