You can no longer register employees in this scheme.

The final JobMaker period ended on 6 October 2022. Claims for eligible employees employed during this period need to be made before 31 January 2023 with STP reporting for the period due on 28 January 2023.

You have entered an incorrect allowance code when nominating or declaring an employee for the JobMaker Hiring Credit.

The employee nomination or declaration has not been recognised, and changes will not be visible in your list of nominated employees in ATO online services. Check your previous submission and correct the information as needed. Include the updated codes in an update event or your next pay event using STP-enabled payroll software.

You have entered an invalid commencement date (this includes having not provided a date) when nominating an employee for the JobMaker Hiring Credit.

The employee has not been recognised as nominated and will not be visible in your list of nominated employees in ATO online services. You will need to run another pay event through your STP-enabled payroll software, providing a valid commencement date.

You have entered an invalid cessation date when an employee you have been claiming the JobMaker Hiring Credit for ceases working for you.

The employee has not been recognised as having ceased employment, and will still appear in your list of nominated employees in ATO online services. You will need to run another pay event through your STP-enabled payroll software, providing a valid cessation date.

You have renominated an employee for the JobMaker Hiring Credit, using a commencement date before the original nomination’s cessation date.

The employee has not been recognised as having been renominated, and will not appear in your list of nominated employees in ATO online services. You will need to run another pay event through your STP-enabled payroll software, providing a valid commencement or cessation date. The renominated employee’s new commencement date must be after their original cessation date.

You have declared that an employee has met the hours requirement for the JobMaker Hiring Credit, but have either removed their nomination, or not yet nominated them.

The period declaration for the employee has not been acknowledged. You will first need to nominate or renominate your employee. Then run another pay event through your STP-enabled payroll software to resubmit the relevant allowance code.

You have both nominated and renominated an employee for the JobMaker Hiring Credit in the same STP event.

Your list of nominated employees in ATO online services will not change. The employee will not be removed if they are already included, and will not be added if they are not already on the list. You will need to run another pay event through your STP-enabled payroll software, providing the correct code.

You have renominated an employee for the JobMaker Hiring Credit without ceasing or removing their original nomination.

The renomination has not been acknowledged, and the employee’s nomination status will not be impacted. You cannot renominate an employee unless the previous nomination has been ceased or removed.

You can cease an employee’s nomination by running another pay event through your STP-enabled payroll software, reporting a cessation date.

If you have incorrectly nominated an employee, you can remove their nomination by running another pay event through your STP-enabled payroll software, using the allowance code JMHC-NOMX.

You have renominated an employee for the JobMaker Hiring Credit without having previously nominated them.

The employee has not been recognised as having been nominated and will not appear in your list of nominated employees in ATO online services. You will need to run another pay event through your STP-enabled payroll software, using the code JMHC-NOM to nominate the employee.

You have declared that an employee has met the hours requirement for the JobMaker Hiring Credit for a JobMaker period after the employee’s cessation date.

The declaration has not been acknowledged, and the employee’s nomination status will not be impacted. If appropriate, you will need to renominate an employee after they have ceased employment to be able to declare they meet the JobMaker Hiring Credit employee eligibility requirements.

You have both declared that an employee has met the hours requirement for the JobMaker Hiring Credit for a particular JobMaker period and removed that declaration in the same STP event.

The declaration has not been acknowledged, and the employee’s status will not be impacted. You cannot both submit and remove a declaration in the same pay event. You will need to run separate update events or pay events through your STP-enabled payroll software, entering the relevant codes.

You have removed an employee’s nomination after having declared that they have met the hours requirement for the JobMaker Hiring Credit for a particular JobMaker period.

The employee’s nomination status will be set to inactive, even with the declaration in place. The employee will not be included in any claim totals, as they must be nominated first. You will need to run another pay event through your STP-enabled payroll software, using the code JMHC-NOM to nominate the employee.

You have sent us employee information regarding the JobMaker Hiring Credit that we cannot identify.

We cannot confirm that the employee is eligible. Confirm with your employee that their identifying information is correct and encourage them to confirm their contact information with us. Once this occurs and you run an update event or pay event through your STP-enabled payroll software, the employee should be identified.

The last STP event that was used to update your employee's eligibility for the JobMaker Hiring Credit scheme has been changed.

Submit all current and relevant JMHC codes in an update event or include in a scheduled pay event run through your STP-enabled payroll software to make sure your employees' eligibility is correctly recorded.