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  • Permissions for business and tax professionals

    Access Manager permissions that apply to business and tax professionals and the online service they provide access to.

    On this page

    Who permissions apply to

    The permissions in the following table apply to:

    • business – the business itself
    • business to business – a business acting on behalf of another business using the business appointment's function
    • registered tax and BAS agents with a client in focus.

    Accounts and payments

    Table 1: Category – Accounts and payments

    Activity or form

    Permissions required

    Transaction

    Online services

    Notes

    Account Summary

    Account Details

    View

    OSB

    OSFA

    n/a

    Tax Accounts

    Account Details

    View

    OSB

    OSFA

    n/a

    Superfund Administration Account

    SoA

    View

    OSB

    OSFA

    Limited to ABNs belonging to SoA with APRA funds, RSA providers, EPSSS or businesses linked to them

    Refunds

    Refund request

    Action own mail

    Add / Update

    OSB

    OSFA

    n/a

    Transfer Requests

    Transfer request

    Action own mail

    Add / Update

    OSB

    OSFA

    Non-BAS agent functionality

    Payments

    Account Details
    Make payments

    Financial and payment details

    View

    Add / Update

    Add / Update

    OSB

    OSFA

    SBR

    n/a

    Payment Arrangements

    Payment plans

    Account Details

    Make Payments

    Add / Update

    OSB

    OSFA

    SBR

    Includes Add / Update financial and payment details

    Lodgment

    Table 2: Category – Lodgment

    Activity or form

    Permissions required

    Transaction

    Online services

    Notes

    Activity Statements

    Activity Statement

    Registration

    Account Details

    View

    Prepare

    Lodge

    Revise

    View

    OSB

    OSFA

    SBR

    n/a

    Annual Investment Income Report

    Annual Investment Income Report

    Prepare

    Lodge

    OSB

    OSFA

    SBR

    n/a

    Attribution managed investment trust return

    Attribution managed investment trust return

    Prepare

    Lodge

    SBR

    n/a

    Certificate of Coverage request

    Certificate of Coverage request

    View

    Prepare

    Lodge

    Revise

    OSB

    OSFA

    SBR

    n/a

    Closely held trust beneficiary reports

    Includes TFN Report and TFN Withholding report

    Closely held trust beneficiary reports

    Prepare

    Lodge

    SBR

    Non-BAS agent functionality

    Includes TFN Report and TFN Withholding report

    Common Reporting Standard (CRS) statement

    Common Reporting Standard (CRS) statement

    Prepare

    Lodge

    OSB

    OSFA

    SBR

    Access is not available using Business Appointments

    Non-BAS agent functionality

    Community Housing Annual Report

    Community Housing Annual Report

    Prepare

    Lodge

    OSB

    Access is not available using Business Appointments

    Consolidated group notification

    Consolidated group notification

    Prepare

    Lodge

    SBR

    Non-BAS agent functionality

    Country by Country Report

    Country by Country Report

    Prepare

    Lodge

    OSB

    OSFA

    SBR

    n/a

    Direct Debit

    Direct Debit

    Prepare

    Lodge

    SBR

    Excluding BAS agents

    Early stage innovation company report

    Early stage innovation company report

    Prepare

    Lodge

    OSB

    OSFA

    n/a

    Electronic Payments systems transaction report

    Electronic Payments systems transaction report

    Prepare

    Lodge

    OSB

    OSFA

    n/a

    Electronic Portability Form

    Electronic Portability Form

    View

    OSFA

    n/a

    Employee Commencement form

    Employee Commencement form

    View

    Prepare

    Lodge

    OSB

    OSFA

    SBR

    Employee commencement form access is required for stapled super fund requests

    Employee Share Scheme annual report

    Employee Share Scheme annual report

    Prepare

    Lodge

    OSB

    OSFA

    n/a

    Excise Claim

    Excise Forms

    View

    Prepare,

    Lodge

    Revise

    OSB

    OSFA

    n/a

    Excise Duty Return

    Excise Forms

    View

    Prepare

    Lodge

    Revise

    OSB

    OSFA

    n/a

    FBT Return

    FBT Return

    Prepare

    Lodge

    SBR

    Fringe benefits tax

    Foreign Account Tax Compliance Act (FATCA)

    Foreign Account Tax Compliance Act (FATCA)

    Prepare

    Lodge

    OSB

    SBR

    OSFA

    n/a

    Fuel tax credits non-business (FTCN)

    Excise Forms

    Financial and payment details

    View

    Prepare

    Lodge

    Add / Update

    OSB

    OSFA

    n/a

    Further Information

    Objection and private ruling applications

    View and action own mail

    Prepare

    Lodge

    View

    OSB

    OSFA

    Access is not available using Business Appointments

    General Purpose Financial statements

    General Purpose Financial statements

    Prepare

    Lodge

    OSB

    OSFA

    Non BAS agent functionality

    GST Property credits

    Accounts

    View

    OSB

    OSFA

    n/a

    Income tax history and copy of return

    Account

    View

    OSB

    n/a

    Lodgment deferrals

    Registration

    View and action own mail

    Add/update

    OSFA

    n/a

    Merchants Point of Sale transactions reporting

    Merchants point of sale transactions reporting

    View

    Prepare

    Lodge

    OSB

    OSFA

    n/a

    Non-Individual income tax return

    Non-Individual income tax return

    Prepare

    Lodge

    SBR

    Non-BAS agent functionality

    Objection and Private Ruling

    Objection and private ruling applications
    View and action own mail

    Prepare

    Lodge

    View

    OSB

    OSFA

    Access is not available using Business Appointments

    PAYG Payment Summary

    PAYG Payment Summary

    Prepare

    Lodge

    SBR

    Access is not available using Business Appointments

    Petroleum Stewardship for Oil (PSO) claim

    Excise Forms

    Financial and payment details

    View

    Prepare

    Lodge

    Add / Update

    OSB

    OSFA

    n/a

    Private Health Insurance Report

    Private Health Insurance Report

    Prepare

    Lodge

    OSB

    OSFA

    Available to ABNs belonging to a private health insurance fund

    Reported Transactions

    Accounts

    View

    OSB

    OSFA

    n/a

    Statement of Tax

    Account

    View

    OSB

    OSFA

    n/a

    Taxable Payment Annual Report

    Taxable Payment Annual Report

    Prepare, Lodge

    OSB

    OSFA

    Access is not available using Business Appointments

    Transfer balance Account Report

    Transfer balance Account Report

    Prepare

    Lodge

    OSB

    OSFA

    SBR

    Non BAS agent functionality

    TFN declaration

    TFN declaration

    Prepare

    Lodge

    OSB

    OSFA

    SBR

    Access is not available using Business Appointments

    Transfer of shares and units

    Transfer of shares and units

    Prepare

    Lodge

    OSB

    OSFA

    Non-BAS agent functionality

    Manage employees

    Table 3: Category – Manage employees

    Activity or form

    Permissions required

    Transaction

    Online services

    Notes

    STP Reporting

    Payroll Event

    View

    OSB

    OSFA

    SBR

    n/a

    STP Deferrals and Exemptions

    Payroll Event

    Lodge

    OSB

    OSFA

    SBR

    n/a

    Small Business Super Clearing House

    Small Business Super Clearing House

    View

    Lodge

    OSB

    OSFA

    n/a

    COVID-19

    Registrations

    Financial and payment details

    View

    Lodge

    Add/Update

    OSB

    OSFA

    n/a

    Communication

    Table 4: Category – Communication

    Activity or form

    Permissions required

    Transaction

    Online services

    Notes

    Secure Mail

    View and action own mail

    View

    OSB

    OSFA

    Access is not available using Business Appointments

    Secure Mail Admin access

    Access other users mail

    View

    OSB

    OSFA

    Access is not available using Business Appointments

    History

    Communication History

    View

    OSB

    OSFA

    n/a

    Preferences

    Registration

    View

    OSB

    n/a

    Your Dealings

    n/a

    Default view

    OSB

    OSFA

    n/a

    Profile

    Table 5: Category – Profile

    Activity or form

    Permissions required

    Transaction

    Online services

    Notes

    Business Details

    Registration

    View

    Add / Update

    OSB

    OSFA

    ABR

    n/a

    Business Addresses

    Registration

    View

    Add / Update

    OSB

    OSFA

    n/a

    Email addresses

    Registration

    View

    Add / Update

    OSB

    OSFA

    n/a

    Authorised contacts

    Registration

    View

    Add / Update

    OSB

    OSFA

    n/a

    Agent

    Registration

    View

    OSB

    n/a

    Associates

    Registration

    View

    OSB

    OSFA

    ABR

    n/a

    Financial Institution Details

    Registration

    Financial and Payment Details

    View

    Add/Update

    OSB

    OSFA

    SBR

    n/a

    Manage Card Details

    Financial and Payment Details

    Add/Update

    OSB

    OSFA

    n/a

    Tax Registration

    Tax roles

    View

    Add/Update

    OSB

    OSFA

    ABR

    n/a

    Tax practice administration

    The permissions in the table below are available if an ABN is associated with a registered agent number (RAN). Access can be granted to:

    • the client – give users access to your clients as a registered agent
    • a RAN – only applies to users who have been given access to the RAN within Access Manager
    • restricted clients – clients can be set as restricted clients in Access Manager and only users with permission to access a restricted client or all restricted clients can access these.
    Table 6: Permissions for tax practice administration

    Activity or form

    Permissions required

    Transaction

    Online services

    Notes

    Access to all restricted Clients

    Access to all restricted Clients

    None

    OSFA

    SBR

    ABR

    n/a

    Trust account details

    Trust account details

    None

    SBR

    Includes EFT reconciliation reports and lodgement performance reports

    View Agent reports including usage reports

    View Agent reports

    None

    SBR

    This includes Usage reports

    Client List - bulk download

    Client List - bulk download

    None

    OSFA

    n/a

    Reports

    Reports

    View

    OSFA

    SBR

    Includes client list reports and client lodgment reports

    Clients

    Clients

    View

    Add Update

    OSFA

    SBR

    ABR

    n/a

    Last modified: 08 Sep 2023QC 73215