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  • Get started with myGov and ATO online services

    You can manage your tax and super in one place using ATO online services for individuals and sole traders.

    To access ATO online services you need a myGov account linked to the ATO.

    Follow these steps and tips to help you:

    Watch: How to create a myGov account and link to the ATO

    Media: How to create a myGov account and link to the ATO Link (Duration: 3:56)

    You can watch How to create a myGov account and link to the ATOThis link opens in a new window in full screen on atoTV.

    You can use our ATO online services simulator to test out the functions and features available in our online services before you sign up.

    Create a myGov account

    A myGov account lets you link to a range of Australian Government services using your email address.

    To create a myGov account visit Link and make sure:

    • you use an email address only you have access to, not a shared email
    • you add your Australian mobile number to receive SMS security codes to sign in
    • download the myGov Code Generator app, if you skip the step to add an Australian mobile number.

    If you use the 'Answer a secret question' as your sign-in option, you won't be able to link to the ATO.

    Next step:

    Link your myGov account to the ATO

    You can link to the ATO yourself online without having to call us. Log in to your myGov account and follow the steps below to link:

    • select the Services tab on the myGov home page
    • under the heading 'link a service' select Australian Taxation Office
    • select the option – Questions specific to you, to answer two questions that identifies your ATO record
    • enter your TFN
    • read and accept the terms and conditions
    • select Next.

    Questions specific to you

    Answer two questions about information from your ATO record as:

    • BSB and account number for a bank account where you receive your income tax refund (see note)
    • BSB and account number for a bank account that has earned interest in the last two years
    • date of issue and reference number from a notice of assessment from the last five years.
    • gross income from a PAYG payment summary or income statement from the last two years.
    • your member number and Superfund ABN, you can find this on your superannuation account statement from the last five years or.
    • investment reference number from a dividend statement from the last two years.
    • taxable income from a Centrelink payment summary from the last two years.

    Note: If you used a tax agent to lodge your tax return in the last two years, your refund may go directly to them. Use a bank account that has earned interest in the last two years instead.

    Once you've answered two questions correctly, you will be linked to the ATO and be able to use ATO online services.

    If you do not have enough information to answer, you'll need to phone us on 13 28 61 to get a unique linking code and complete the process.

    If you are calling from outside Australia, phone +612 6216 3444.

    Before you phone, have your identification information ready. This could be your TFN, driver's licence or Medicare card.

    Help and support

    If you're receiving an error message, check our troubleshooting for individuals information for known issues and fixes.

    If you no longer have access to your device for receiving security codes or have left Australia, see When you can't log in to your myGov account.

    Using the ATO app to access our online services

    Once you've set up your myGov account and linked it to ATO, you can download the ATO app to access our online services from a secure browser.

    You can also use the ATO app to enrol your voiceprint, this allows you to access our online services using your voice instead of entering your myGov username and password.

    To enrol your voiceprint:

    • download the ATO app from the App store or Google play
    • go to the 'Individuals' tab
    • select 'Online services' and follow the prompts to enrol your voice

    You can download the app from the App Store or Google Play

    See also:

    Last modified: 22 Oct 2020QC 63135