Show download pdf controls
  • August 2018 ATO impersonation scam report

    In the August 2018 ATO Impersonation scam report:

    • 4,366 scam reports were officially recorded this month, with 686 scam emails reported to reportemailfraud@ato.gov.au.
    • $117,060 was reported as being paid to scammers, with bitcoin ATM deposits accounting for 62% of payments and bank transfers for 22%
    • Clients who provided scammers with their personal identifying information (PII) totalled 45 percent.

    See also:

    Chart 1: Monthly comparison of reported ATO Impersonation scams

     Chart 1 shows a comparison between email and phone reports received each month to date in 2018. The number of emails reported: January 1461; February 1362; March 3850; April 1568; May 1349; June 1,268, July 1,135, August 686. The number of phone calls reported: January 1358; February 1718; March 2101; April 1809; May 1132; June 2,303, July 2,900, August 3680.

    Chart 2: Reported ATO impersonation scammer delivery methods

     Chart 2 shows a comparison between the most popular channels scammers used to contact people in August 2018. Of those reported phone calls or voice messages accounted for 86%; email accounted for 10%; and text message 4%.

    Chart 3: ATO Impersonation scammer payment methods

     Chart 3 shows the total amount paid, method of payment and number of people who paid scammers in August 2018. 14 paid $25817 into bank accounts 6 paid $2803 via credit card 9 paid $73600 via bitcoin  7 paid $11330 via iTunes 2 paid $3000 via a gift card 2 paid $509 via a different method.

    What we're doing

    We continue to work with the community and organisations to provide targeted education and awareness campaigns on ATO impersonation scams. This includes providing organisations with scam awareness information to help in staff training.

    We saw the success of these education campaigns throughout August. A number of clients reported they had received an ATO impersonation scam call however when they attempted to purchase pre-paid gift cards and iTunes vouchers from supermarkets to pay the scammers the cashiers were able to educate them and prevent the loss of money at the point of sale.

    Next step:

    See also:

    Last modified: 02 Oct 2018QC 56912