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  • June 2018 ATO Impersonation scam report

    In the June 2018 ATO Impersonation scam report:

    • 3,010 calls were received into the 1800 008 540 scam reporting hotline, and over 2,600 emails were reported to reportemailfraud@ato.gov.au
    • 3,471 scam reports were officially recorded
    • $38,877 was reported as paid to scammers with bank transfers being the most common payment method
    • clients who provided scammers with their personal identifying information (PII) totalled 37 percent.

    See also:

    Chart 1: Monthly comparison of reported ATO Impersonation scams

    Chart 1 shows a comparison between email and phone reports received each month to date in 2018. The number of emails reported: January 1461; February 1362; March 3850; April 1568; May1349; June 1,268. The number of phone calls reported: January 1358; February 1718; March 2101; April 1809; May 1132; June 2,303.

    Chart 2: Reported ATO impersonation scammer delivery methods

    Chart 2 shows a comparison between the most popular channels scammers used to contact people in June 2018. Of those reported phone calls or voice messages accounted for 61%; email accounted for 34%; and text message 5%.

    Chart 3: ATO Impersonation scammer payment methods

     Chart 3 shows the total amount paid, method of payment and number of people who paid scammers in June 2018. 7 paid $25225 into bank accounts 3 paid $219 via credit card 2 paid $9000 via bitcoin 4 paid $2880 via itunes 2 paid $1400 via a gift card 1 paid $150 via a different method.

    What we're doing

    As the ATO heads into tax time we often see escalated scammer activity and larger than usual volumes of ATO branded impersonation scams aimed at the community. In response we have focused on providing targeted advice and educational messaging across the broader community and our intermediaries.

    Scam awareness products are available at ATO pop up shops throughout tax time providing scam protection messages to the community.

    In partnership with the Australian Cyber Security Centre (ACSC)External Link, we also hosted a Tax Time Cyber Security presentationExternal Link for intermediaries that focused on safe cyber security practices, data breach learnings and response tactics.

    Our website can provide you with additional advice on scams and how to protect yourself from identity theft. You can also follow us on social media or visit our scam alerts page to keep you up to date on known ATO impersonation scams.

    Next step:

    See also:

    Last modified: 31 Aug 2018QC 56730