Show download pdf controls
  • June 2020 ATO impersonation scam report

    In the June 2020 ATO impersonation scam report:

    • 4,467 scam reports were recorded via our dedicated phone line
    • we received 4,134 online scam reports
    • 285 phishing scam emails were reported to
    • $145,655 was reported as being paid to scammers
      • bank transfers recorded the highest amount paid $57,250
      • iTunes recorded the highest number of payments
      • Google Play netted scammers $31,800
    • 556 clients provided scammers with sensitive personal identifying information (PII) in June. When a client advises they have provided sensitive PII, we assess potential consequences and apply protective measures to secure their taxation and superannuation accounts where appropriate.

    See also:

    Monthly comparison

    Chart 1: Monthly comparison of reported ATO impersonation scams

    Chart 1 comparison between email, phone and online reports received each month.
Number of emails reported: 
July 475; August 523; September 525; October 1,769; November 1,241; December 410; 2020 January 2,114; February 917; March 902; April 796; May 311; June 457.
Number of phone calls reported: 
July 6,645; August 6,510; September 4,059; October 828; November 723; December 418; 2020 January 483; February 542; March 563; April 309; May 1,617; June 4,467.
Number of online reports received: 
July 6,179; August 5,080; September 3,620; October 750; November 635; December 327; 2020 January 610; February 768; March 805; April 346; May 2,061; June 4,134.

    Delivery methods

    Chart 2: Reported ATO impersonation scammer delivery methods, June 2020

    Chart 2 comparison between the most popular channels scammers used to contact people in June 2020. Of those, reported phone calls or voice messages accounted for 93%, email accounted for 3%, and text message accounted for 4%.

    Payment methods

    Chart 3: ATO impersonation scammer payment methods, June 2020

    Chart 3 shows the total amount paid, method of payment and number of people who paid scammers in June 2020.
7 paid $57,250 via bank transfer,
6 paid $6,089 via cardless cash,
7 paid $16,200 via a gift card,
15 paid $30,650 via iTunes,
7 paid $31,800 via Google Play,
1 paid $1,450 via Bitcoin.

    See also:

    • How to pay for legitimate ways to pay your tax debt

    What we're doing

    Scammers are always looking for new ways to trick people into paying money or handing over personal details.

    In June we published another scam alert warning the community of a phone scam which advised the public their TFN has been suspended and there is a legal case against their name.

    If you receive a call, an email or an SMS and are not sure if it is legitimate, phone our dedicated scam line 1800 008 540 to check. You can also report a scam online.

    We continue to do what we can to stop scammers, but remember that you can play your part by staying vigilant

    See also:

    Next step:

    Last modified: 27 Jul 2020QC 63278