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  • Access and permissions

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    Administrators and principal authorities

    Administrators (principal authorities or authorisation administrators) can:

    • access all file transfer functions by default
    • manage access and permissions for the online functions for your staff. Staff will need to be registered as an authorised user.

    See also:

    Authorised users

    If you're an authorised user in Relationship Authorisation Manager (RAM) with full access, you'll have access to all file transfer functions by default.

    If you're an authorised user or Basic user with custom access, your administrator will need to grant you the appropriate file transfer functions permissions in Access Manager. Basic users have access restrictions.

    If you're unsure of your permissions, ask your system administrator. You can also check which reports you can lodge, in:

    • the portal – select File transfer then Lodge file
    • Online services for agents – select Reports and forms then File transfer
    • select the link What reports can I lodge here?
    Access Manager permissions and file transfer functions


    File transfer function


    Able to download files that we send


    Able to test a file and download the validation report


    Able to lodge a file containing original or amended data and download the validation report 

    Able to download response files for the files lodged (e.g. corrected TFN or ABN (or both) return file)



    See also:

    Submitting files on behalf of others

    You can submit files on behalf of others, including lodging pay as you go (PAYG) payment summary annual reports.

    Payroll service providers, registered tax agents and third parties can perform certain payroll functions on behalf of one or more employers.

    When lodging PAYG withholding annual reports electronically, a payroll service provider is the supplier who lodges the annual report on behalf of employers. They use their own online security credential when lodging.

    You need to log in to Access Manager to manage your access and permissions in the portal and Online services for agents.

    See also:

      Last modified: 21 May 2020QC 26853