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  • May 2019 ATO impersonation scam report

    In the May 2019 ATO impersonation scam report:

    • 6,771 phone scam reports were officially recorded, a decrease of over 1,500 from April
    • 1,279 phishing scam emails were reported to
    • $161,724 was reported as being paid to scammers
      • iTunes payments significantly increased by 48% with iTunes and Google Play gift cards accounting for 85% of the total payments made
      • The 25 - 34 year old demographic reported paying out the most to scammers
    • Clients who provided scammers with their personal identifying information (PII) totalled 62%.

    See also:

    Monthly comparison

    Chart 1: Monthly comparison of reported ATO impersonation scams

    Delivery methods

    Chart 2: Reported ATO impersonation scammer delivery methods, May 2019

    Payment methods

    Chart 3: ATO impersonation scammer payment methods, May 2019

    See also:

    • How to pay for legitimate ways to pay your tax debt

    What we're doing

    In response to your feedback we have recently launched a new online report a scam form where you can report an ATO impersonation scam to us via our website. The online form is just another way to report a scam only if:

    • you have not paid the scammer;
    • you have not provided PII to the scammer;
    • you have not been contacted by email or SMS.

    We are still offering our 1800 008 540 number as an avenue to verify the legitimacy of an ATO interaction and as the reporting option for scam victims who have paid or provided personal identifying information to scammers.

    See also:

    Next step:

      Last modified: 17 Jul 2019QC 59697