Show download pdf controls
  • Individuals and sole traders

    Manage your tax and super in one place using ATO online services for individuals and sole traders. All you need is a myGov account linked to ATO online services.

    On this page:

    See also:

    What you can do online

    Once your myGov account is linked to the ATO, you'll receive our notifications and communications in your myGov Inbox – rather than through the post.

    Find out about:

    Manage your personal details

    View your tax information

    Lodge and pay your tax

    View and manage your super

    Manage your lodgments as a sole trader

    Get started with ATO online services

    To get started with ATO online services for individuals and sole traders, follow these two steps:

    1. Create a myGov account
    2. Link your myGov account to the ATO

    Create a myGov account

    A myGov account lets you link to a range of Australian Government services – with one username and password.

    Make sure you add your mobile number so you can use SMS code as your myGov sign-in option.

    Log in or create a myGov account

    You can recover your usernameExternal Link or recover your passwordExternal Link if you already have a myGov account but have forgotten your username or password.

    Link your myGov account to the ATO

    Select the Services tab on your myGov home page then select Australian Taxation Office. You'll be prompted to update your sign-in option to use security codes if you didn't add your mobile number when creating your myGov account.

    You'll need to provide additional information to identify your ATO record, including given name, surname, TFN and date of birth.

    You'll then need to confirm your identity by answering two questions specific to you, using information from two of the following:

    • a notice of assessment from the last five years
    • a PAYG payment summary from the last two years
    • a super account statement from the last five years
    • a dividends statement from the last two years
    • a Centrelink payment summary from the last two years
    • your bank account details – if you choose to use your bank account to confirm your identity, it must be an account you had your individual income tax refund paid into last year, or one that has earned interest in the last two years.

    If you don't have enough information, you'll need to phone us to get a unique linking code to help you complete this process. When you phone, make sure you have your identification information ready, such as your TFN, driver's licence or Medicare card.

    See also:


    Media: How to create a myGov account and link to the ATO Link (Duration: 3:56)

    Update your settings to receive security codes

    To link your myGov account to the ATO, you need to sign in to your account using a security code. This security code can be sent as an SMS message to your mobile phone number, or created on the myGov Code Generator.

    To update your settings:

    • sign in to your myGov account
    • from the top of the myGov home page, select Account settings
    • select Sign-in options
    • turn on Receive a code by SMS.

    myGov Code Generator app

    If you're travelling overseas or have limited mobile phone reception, you should turn on the myGov Code Generator app. The myGov Code Generator app creates a one-time access code you can use to sign in to myGov. This means you'll need your username, password and a code from the app each time you sign in. To use this option you'll need to download and set up the myGov Code Generator app on your mobile device from the App Store or Google Play.

    Note: If you change your myGov sign-in option to 'Answer a secret question' you'll be unlinked from the ATO and no longer able to access ATO online services or receive ATO communications to your myGov Inbox. Any ABN linked to your account will be removed and you'll no longer be able to access government business online services through myGov.

    If you're already linked to ATO online services and use 'Answer a secret question' to sign in you can continue to use this option, but we recommend you update your settings to receive security codes.

    If you can't receive security codes

    You may not be able to access your myGov account because either:

    • the 'receive a code by SMS' feature was turned on and you no longer have access to your Australian mobile phone number
    • you used the myGov Code Generator app to sign in and no longer have access to either the app or the device it was it was installed on (and don't have SMS codes turned on as a backup).

    If one of these scenarios applies to you, and you don't see your circumstances changing, you'll need to create a new myGov account and link to the ATO again. To use the same email address when setting up your new myGov account, you'll need to phone the myGov helpdesk to have your email address released.

    If you don’t have a device to receive a code by SMS message or download the myGov Code Generator app, you won't be able to link to the ATO and access our online services.

    See also:

    Use your voiceprint to access online services

    Once you've set up your myGov account and linked it to ATO online services, you can enrol and use your voiceprint in the ATO app for fast, easy and secure access to our online services.

    To enrol your voiceprint, simply log in to our online services for individuals through the app and follow the prompts. Once enrolled, you can use your voice to verify your identity the next time you use our app or phone us.

    See also:

    Last modified: 11 Feb 2020QC 40974