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  • Authorised Administrator – ongoing management

    If you are an Authorised Administrator and you are moving from AUSkey to myGovID and Relationship Authorisation Manager (RAM), this is the final step you have to take after you have accessed software.

    As an Authorised Authority you manage authorisations, including:

    To appoint an Authorisation Administrator or an Authorised User, see Create new authorisations – Authorised Administrator.

    View authorisations

    Step 1

    Go to Relationship Authorisation ManagerExternal Link. Click on Login with myGovID.

    Step 2

    Enter the email address linked to your myGovID.

    A code will appear. Open myGovID on your smart device, log in and enter the 4 digit code into the pop-up within the app. Tap Accept.

    See also:

    Step 3

    Select Manage authorisations to be redirected to view all the entities you can act for.

    Step 4

    Select the business you would like to manage authorisations for.

    Step 5

    The business selected is displayed with all the representatives who are able to act on behalf of the business. Select the View icon next to the representative you want to view.

    Step 6

    The representative's access and authorisation details are displayed.

    Next steps:

    See also:

    Edit authorisations

    Step 1

    Go to Relationship Authorisation ManagerExternal Link. Click on Login with myGovID.

    Step 2

    Enter the email address linked to your myGovID.

    A code will appear. Open myGovID on your smart device, log in and enter the 4 digit code into the pop-up within the app. Tap Accept.

    See also:

    Step 3

    Select Manage authorisations to be redirected to view all the entities you can act for.

    Step 4

    Select the business you would like to manage authorisations for.

    Step 5

    The business selected is displayed with all the representatives who are able to act on behalf of the business. Select the Edit icon next to the authorised representative you wish to edit.

    Note:

    • The authorisation for the Principal Authority role cannot be edited.
    • An Authorisation Administrator cannot edit their own authorisation and permissions.

    Step 6

    The Edit Authorisation page is displayed with all the representative details and authorisations.

    The edits you can make to an authorisation will depend on the following status:

    • Pending – you can edit the Authorised User’s name, email address, start and end dates, Authorisation Administrator status and agency permissions.
    • Accepted (with a future start date) – you can edit the authorisation start and end dates, Authorisation Administrator status and agency permissions.
    • Active – you can edit the authorisation end date, administrator status and agency permissions.
    • Inactive – no action can be taken.

    Step 7

    Make the edits as required and select Continue.

    Note: Additional government agencies will use myGovID and RAM in the future.

    When a new government agency becomes available in RAM, existing users (including Authorisation Administrators) will have their access level for that agency set to ‘None’ by default.

    Step 8

    The summary screen is displayed.

    Review details and select the checkbox to declare you understand and accept the declaration. Click Submit.

    Step 9

    Modified authorisation notification appears. Click Continue.

    A new authorisation code is sent to the user’s email. The user must re-accept their authorisation.

    Step 10

    The Customise access permission page is displayed. If you have chosen to authorise custom access and permissions to the business representative for ATO online services, click on the link to ATO Access Manager.

    Step 11

    The Modify Access and Permissions page is displayed. Under permissions, select the access and permissions you wish the authorised representative to have.

    Then click the Save button.

    Step 12

    A notification that your changes have been saved successfully is displayed.

    Next step:

    See also:

    Remove authorisations

    Step 1

    Go to Relationship Authorisation ManagerExternal Link. Click on Login with myGovID.

    Step 2

    Enter the email address linked to your myGovID.

    A code will appear. Open myGovID on your smart device, log in and enter the 4 digit code into the pop-up within the app. Tap Accept.

    See also:

    Step 3

    Select Manage authorisations to be redirected to view all the entities you can act for.

    Step 4

    Select the business you would like to manage authorisations for.

    Step 5

    The business selected is displayed with all the representatives who are able to act on behalf of the business. Select the Remove icon next to the authorised representative you wish to remove.

    Note:

    • The authorisation for the Principal Authority role cannot be removed. To remove a Principal Authority role, an authorised representative will need to go to the ABR site and cancel the link between the associate and the business ABN. The change will be updated in RAM in real time.
    • As a Principal Authority you can remove all pending, active, and accepted authorisations with future start dates, except your own authorisations.

    Step 6

    A Remove confirmation notification is displayed – select Yes to confirm the removal of the authorisation. You will be returned to the Manage authorisations screen.

    See also:

    Last modified: 04 Feb 2020QC 61341