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  • Employee – accept authorisation in RAM

    If you are an employee and you are helping your business to set up myGovID and RAM, this is the next step you have to take after you have set up your myGovID.

    Media: How to accept an authorisation in RAM Link (Duration: 02:38)

    On this page:

    Who can accept an authorisation

    You need to be a business representative who has received an authorisation code via email. Accepting your authorisation is a once-off activity.


    • To accept the authorisation, you will need to log into RAM with your myGovID. Go to the myGovID websiteExternal Link for instructions on how to set up your myGovID.
    • You have seven days before the code expires. After seven days, the Principal Authority or an Authorisation Administrator will need to issue a new authorisation request.
    • The authorisation code will be sent to the email address provided by the Principal Authority or Authorisation Administrator. If you didn’t receive a code, ask them to check the email address of your authorisation and resend the authorisation if required.

    Steps to accept an authorisation

    Step 1

    Go to Relationship Authorisation ManagerExternal Link. Click on Login with myGovID.

    Step 2

    Enter the email address linked to your myGovID.

    A code will appear. Open myGovID on your smart device, log in and enter the 4 digit code into the pop-up within the app. Tap Accept.

    Step 3

    Enter the authorisation code sent to your nominated email and click Submit.

    Note: The authorisation code is sent to the email supplied by the person who authorised you. This may not be the email linked to your myGovID.

    Step 4

    Review the details and select the checkbox to declare you understand and accept. Click Accept.

    Once accepted, you are able to act on behalf of the business when accessing government online services.

    See also:

    • The RAM help pageExternal Link will give you answers to frequently asked questions and issues experienced on  
      • your business details
      • authorisations
      • security and privacy

    Next step:

    Last modified: 03 Apr 2020QC 61345