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  • Contact us

    You can phone us for help if you are still experiencing difficulty accessing or using our online services after checking:

    Service contact details

    Service

    Contact details

    AUSkeyExternal Link

    1300 287 539

    General enquiries
    8.00am to 6.00pm, Monday to Friday 

    Technical support
    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    myGovExternal Link

    13 23 07

    7.00am to 7.00pm, Monday to Friday

    ATO online services for individuals

    13 28 61 option 5

    8.00am to 6.00pm, Monday to Friday

    ATO online services for business (including Access Manager)

    13 28 66 option 1

    8.00am to 6.00pm, Monday to Friday

    ATO online services for registered agents  

    13 72 86 FKC 3 3

    8.00am to 6.00pm, Monday to Friday

    myTax

    13 28 61

    8.00am to 6.00pm, Monday to Friday

    10.00am to 2.00pm, Saturday

    Electronic commerce interface (ECI) – for business and tax practitioners

    Technical Help DeskExternal Link

    1300 139 373

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Electronic lodgment service (ELS) – for tax agents

    Technical Help DeskExternal Link

    1300 139 373

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Nominate and maintain an online software provider – for business and tax practitioners

    1300 852 232

    8.00am to 6.00pm, Monday to Friday

    Register as an accredited online software provider – for software providers

    SBR service deskExternal Link

    1300 488 231

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Small Business Superannuation Clearing House (SBSCH)

    1300 660 048  

    8.00am to 6.00pm, Monday to Friday

    Last modified: 18 Mar 2019QC 40970