• Contact us

    You can phone us for help if you are still experiencing difficulty accessing or using our online services after checking:

    Service

    Contact details

    AUSkeyExternal Link

    1300 287 539

    General enquiries
    8:00am to 6:00pm, Monday to Friday

    Technical support
    7:00am to 12:00 midnight, Monday to Friday

    10:00am to 4:00pm, Saturday

    myGovExternal Link

    13 23 07

    7:00am to 7:00pm, Monday to Friday

    ATO online services for individuals

    13 28 61 option 5

    8:00am to 8:00pm, Monday to Friday

    10:00am to 4:00pm, Saturday

    ATO online services for business (including Access Manager)

    13 28 66 option 1

    8:00am to 8:00pm, Monday to Friday

    ATO online services for registered agents  

    13 72 86 FKC 3 3

    8:00am to 8:00pm, Monday to Friday

    myTax

    13 28 61

    8:00am to 8:00pm, Monday to Friday

    10:00am to 4:00pm, Saturday

    Electronic commerce interface (ECI) – for business and tax practitioners

    Technical Help DeskExternal Link

    1300 139 373

    7:00am to 12:00 midnight, Monday to Friday

    10:00am to 4:00pm, Saturday

    Electronic lodgment service (ELS) – for tax agents

    Technical Help DeskExternal Link

    1300 139 373

    7:00am to 12:00 midnight, Monday to Friday

    10:00am to 4:00pm, Saturday

    Nominate and maintain an online software provider – for business and tax practitioners

    1300 85 22 32

    8:00am to 8:00pm, Monday to Friday

    Register as an accredited online software provider – for software providers

    SBR service desk

    1300 488 231

    8:00am to 7:00pm, Monday to Friday

    Last modified: 17 Jan 2017QC 40970