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  • Contact us

    You can phone us for help if you are still experiencing difficulty accessing or using our online services after checking:

    Service contact details

    Service

    Contact details

    AUSkeyExternal Link

    1300 287 539

    General enquiries
    8.00am to 6.00pm, Monday to Friday 

    Technical support
    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    myGovExternal Link

    13 23 07

    7.00am to 7.00pm, Monday to Friday

    ATO online services for individuals

    13 28 61 option 5

    8.00am to 6.00pm, Monday to Friday

    ATO online services for business (including Access Manager)

    13 28 66 option 1

    8.00am to 6.00pm, Monday to Friday

    Online services for agents

    13 72 86 FKC 3 3

    8.00am to 6.00pm, Monday to Friday

    myTax

    13 28 61

    8.00am to 6.00pm, Monday to Friday

    10.00am to 2.00pm, Saturday

    Electronic commerce interface (ECI) – for business and tax practitioners (ECI is closing in December 2019)

    Technical Help DeskExternal Link

    1300 139 373

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Nominate and maintain an online software provider – for business and tax practitioners

    1300 852 232

    8.00am to 6.00pm, Monday to Friday

    Register as an accredited online software provider – for software providers

    SBR service deskExternal Link

    1300 488 231

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Small Business Superannuation Clearing House (SBSCH)

    1300 660 048  

    8.00am to 6.00pm, Monday to Friday

    ATO Online services simulator

    13 28 61

    8.00am to 6.00pm, Monday to Friday

    Last modified: 25 Sep 2019QC 40970