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  • Oral and other guidance products

    Oral guidance

    We may give you oral guidance by phone or in person at a shopfront on matters of a general, straightforward or simple nature.

    Written guidance

    Our website

    We provide extensive information on this website (some of which is available in print) to help taxpayers and their advisors understand and meet their obligations under the laws we administer. Such information is general in nature and doesn’t address all the possible ways and circumstances in which the law might apply.

    Decision impact statements

    A decision impact statement is a succinct statement of our response to adverse and other significant decisions. We publish these statements to widely communicate our view on the implications of a particular court or tribunal decision.

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    Media releases and speeches

    Media releases are brief announcements used to deliver our messages on newsworthy topics and to communicate our intentions in relation to certain issues. A media release reflects our position at the time of its publication, and this may be subsequently updated.

    Speeches by senior ATO officers reflect our current thinking on particular issues and are published for transparency reasons.

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    Consultation

    We recognise the vital role others play in the tax and super systems. This includes members of the community, tax, legal and accounting practitioners, industry bodies and super specialists. We're committed to consulting and co-designing products and services.

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    Technical skilling materials

    We produce learning and development material to enhance the knowledge and skills of tax officers engaged in interpretative decision making. Some of this material is published to assist tax practitioners who have similar educational needs.

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    Last modified: 01 Mar 2017QC 43598