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  • Contact us

    You can phone us for help if you are still experiencing difficulty accessing or using our online services after checking:

    Service contact details

    Service

    Contact details

    AUSkeyExternal Link

    1300 287 539

    General enquiries
    8.00am to 6.00pm, Monday to Friday 

    Technical support
    7.00am to midnight, Monday to Friday and 10.00am to 4.00pm, Saturday and Sunday

    Christmas Shutdown

    Open 24,27,28,31 7:00am to 6:00pm and Saturday 29 and Sunday 30 10:00am to 4:00pm Closed Christmas Day, Boxing Day and New Years Day

    myGovExternal Link

    13 23 07

    7.00am to 7.00pm, Monday to Friday

    ATO online services for individuals

    13 28 61 option 5

    8.00am to 6.00pm, Monday to Friday

    ATO online services for business (including Access Manager)

    13 28 66 option 1

    8.00am to 6.00pm, Monday to Friday

    ATO online services for registered agents  

    13 72 86 FKC 3 3

    8.00am to 6.00pm, Monday to Friday

    myTax

    13 28 61

    8.00am to 6.00pm, Monday to Friday

    10.00am to 2.00pm, Saturday

    Electronic commerce interface (ECI) – for business and tax practitioners

    Technical Help DeskExternal Link

    1300 139 373

    7.00am to 12.00 midnight, Monday to Friday and 10.00am to 4.00pm, Saturday and Sunday

    Christmas Shutdown

    Open 24,27,28,31 7:00am to 6:00pm and Saturday 29 and Sunday 30 10:00am to 4:00pm Closed Christmas Day, Boxing Day and New Years Day

    Electronic lodgment service (ELS) – for tax agents

    Technical Help DeskExternal Link

    1300 139 373

    7.00am to midnight, Monday to Friday and 10.00am to 4.00pm, Saturday and Sunday

    Christmas Shutdown

    Open 24,27,28,31 7:00am to 6:00pm and Saturday 29 and Sunday 30 10:00am to 4:00pm Closed Christmas Day, Boxing Day and New Years Day

    Nominate and maintain an online software provider – for business and tax practitioners

    1300 852 232

    8.00am to 6.00pm, Monday to Friday

    Register as an accredited online software provider – for software providers

    SBR service deskExternal Link

    1300 488 231

    7.00am to 7.00pm, Monday to Friday

    Christmas Shutdown

    The SBR Service Desk will close 7.00pm Friday the 24 December and re-open 7.00am Wednesday 2 January 2019.

    Small Business Superannuation Clearing House (SBSCH)

    1300 660 048  

    8.00am to 6.00pm, Monday to Friday

    Last modified: 17 Dec 2018QC 40970