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  • Employment income letters

    If you receive a data-matching letter about your employment income you will need to review the details provided in the letter. You will be able to let us know if you disagree with the details in this letter.

    Employment income is the money you receive from working. You may receive this letter if the amount your employer (or employers if you work multiple jobs) reports to us doesn't match what you declared in your tax return.

    We send these letters to your myGov Inbox or by post.

    The letter will show you the details you declared in your tax return compared to the information we have from your employer.

    If you disagree with the amounts reported, you will have 28 days to respond. If we don't receive a response from you in 28 days, we will automatically amend your tax return to align to the information we have from your employer. You will then receive an amended assessment.

    If you received a data-matching letter from us and you have a question, we have a dedicated phone line you can use. You can phone us on 1800 193 393 between 8.00 am and 5.00 pm, Monday to Friday.

    On this page:

    myGov Inbox message

    If you are registered with myGov, we will send the letter to your myGov Inbox titled, We found an error in your income tax return.

    You can check the information by selecting the 'Review pending amendments' link from the bottom of the letter. Once you have reviewed the details provided you will be able to respond to us through your ATO online account.

    The actions you need to take depend on:

    Postal letter

    If you don't have a myGov account, we will send you a letter and schedule in the post. The letter will be titled either:

    • We found an error in your income tax return
    • We have received more information about your income tax return.

    The schedule will show the relevant information from your tax return compared with information we hold.

    The actions you need to take depend on:

    Below is a sample of the employment income schedule on the letter. Keep in mind that your schedule will contain your own details and may not look exactly like this.

    Sample income summary for year ended 30 June 2019 – 1 C–G salary and wages

    Source of income

    Payer ABN

    Amount included on your return

    Amount reported to us by a third party

    Difference

    Ace Employer Pty

    11111111111

    $31,238

    $38,895

    $7,657

    Sample income summary for year ended 30 June 2019 – 1 C–G salary and wages – tax withheld

    Source of income

    Payer ABN

    Amount included on your return

    Amount reported to us by a third party

    Difference

    Ace Employer Pty

    11111111111

    $8,328

    $7,657

    $671

    The following definitions will help you to understand your schedule:

    • Each table relates to an item or label in your tax return – this will show you what you lodged in your tax return.
    • Source of income or tax withheld – all employment income that has been reported to us by your employer (or employers).
    • Payer ABN – each employer's ABN for the employment income reported to us.
    • Amount included in your return – the income amount you declared for the relevant item or label in your tax return.
    • Amount reported to us by a third party – the amount reported by the employer (or employers).
    • Difference – the amount of income not declared in your return, or the amount of tax withheld you claimed which is above the total credit we were advised by your employer (or employers).

    See also:

    If you agree

    If you agree with the information provided, you don't have to contact us or take action. We will change your tax return to include the information provided.

    If you have a myGov account linked to the ATO, and agree with the information provided, you can agree digitally via your myGov account by:

    • selecting the Review pending amendments link
    • checking the information
    • selecting Agree
    • then Submit.

    Agreeing to our assessment through your ATO online account may then result in less interest charges as we will be able process your amendment sooner.

    If you have received your letter by post and want to let us know that you agree with the information provided, you can register for a myGov account and link to the ATO, and then follow the steps above.

    If you choose to respond by selecting 'Agree' and 'Submit', you will then receive an ATO receipt ID. Your response will be processed and once finalised you will receive an amended notice of assessment.

    Next step:

    If you disagree

    If you disagree with the information provided, you will need to respond to us within the timeframe specified in your letter. You must also provide supporting documents that show the changes we've made are incorrect.

    The easiest way to do this is digitally via your myGov account.

    You choose to either:

    Respond through ATO online

    If you have a myGov account that is linked to the ATO and disagree with the information provided, you can:

    • check the information by selecting the Review pending amendments
    • select Disagree – you must also provide a reason for disagreeing by selecting one of the following reasons:
      • wrong amount
      • didn't receive payment
      • didn't work for employer
      • reported at another label
      • reported in another year
       
    • you can upload your supporting documents by selecting the Attach icon.
      Each attachment must be less than 10MB and in the following formats PDF, JPG, PNG, GIF, Word DOC and DOCX, or Excel XLS and XLSX only.

    If you have received your letter by post and want to let us know that you disagree with the information provided. You can register for a myGov account and link to the ATO, and then follow the steps above.

    Once you have responded and uploaded your supporting documents, select Submit. You will then receive an ATO receipt ID. Your response will be assessed and once finalised you will receive an amended assessment. You may be contacted by the case officer reviewing your supporting documents if we require additional information.

    Next step:

    Fax or mail your documents

    If you have received your letter by post and want to let us know that you disagree with the information provided. You can either:

    • fax your supporting documents to 1300 097 953
    • mail your documents to
      Australian Taxation Office
      PO Box 3543
      ALBURY NSW 2640

    Your response will be assessed and once finalised you will receive an amended assessment or response advising no further action will be taken. You may be contacted by the case officer reviewing your supporting documents if we require additional information.

    See also:

    Supporting documents

    If you disagree with the information contained in the letter about your employment income, we may ask you to provide:

    • payment summaries or payslips from all employers you had during the identified financial year
    • any amended payment summaries or income statements from your employer (or employers)
    • final payslip that provides details of your annual salary
    • full year bank statement showing deposits.

    You or your tax professional can send this information to us.

    You can upload your supporting documents in ATO online by selecting the Attach icon. Each attachment must be less than 10MB and in the following formats PDF, JPG, PNG, GIF, Word DOC and DOCX, or Excel XLS and XLSX only.

    See also:

    Last modified: 18 Mar 2020QC 41706