• Early access to your money

    If you are in financial difficulty as a result of a disaster, you may be able to get early access to a refund or to your super.

    Faster processing of refunds

    If you are expecting a refund from an income tax return or activity statement, we may be able to arrange for your refund to be issued as a priority.

    You can phone us on 1800 806 218 to discuss your circumstances and the best way we can help.

    Access to super

    Your super fund may pay you a benefit from your super if you meet a condition of release. Conditions of release that may apply to a person in a disaster include:

    • compassionate grounds
    • severe financial hardship
    • temporary or permanent incapacity.

    In the case of death, the super fund will pay any benefits to the dependants of the deceased, the beneficiaries of the deceased estate, or both.

    There are stringent conditions attached to the early release of super benefits.

    See also:

  • Last modified: 27 Oct 2015QC 21524