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  • How to claim your super

    If you're eligible for a DASP, you can submit a claim via:

    Online applications

    Online applications are free of charge and can be submitted through the DASP online application systemExternal Link for both super funds and ATO-held money.

    Online applications will be verified with the Department of Home Affairs (Home Affairs). Home Affairs will verify your immigration and visa status, and provide us with your visa information where required.

    You can only submit a DASP claim after you have left Australia and your visa has ceased to be in effect (expired or cancelled). However, we recommend you start your online DASP application while you are still in Australia and have all relevant information handy.

    Take note of the information you enter when you commence your online application as you will need the same details to resume your saved application after you leave Australia.

    Where the value of your super money is $5,000 or more, your super fund will require certified copies of your proof of identification documents.

    It is much easier to certify documents while you are in Australia. There are specific rules of who can certify documents so we recommend you do this before you leave. Check with your super fund to confirm what documentation is required.

    If we hold your super as unclaimed super money, you can claim it using either the DASP online application system or by using ATO online services or the ATO app.

    To access ATO online services or the ATO app, you first need to create a myGov account and link to the ATO.

    See also:

    Paper applications

    You need to complete the Application for departing Australia superannuation payment form and send one to each of your super funds to claim your DASP.

    Paper applications to super funds may incur a cost depending on the value of your super money. Your super fund will also require certified copies of your proof of identification documents.

    It is much easier to certify documents while you are in Australia. There are specific rules about who can certify documents, so we recommend you do this before you leave. Check with your super fund to confirm what documentation is required.

    For ATO-held super, use the Application for payment of ATO-held superannuation money (NAT 74880) and send it directly to us. There are no costs for paper applications sent to the ATO.

    Super value of $5,000 or more

    Paper applications to super funds require a Certificate of Immigration Status from Home Affairs. Home Affairs charges a fee to issue this certificate. They will email it directly to you and the super funds you nominate.

    The Certificate of Immigration Status will include visa information if you have held a working holiday maker (WHM) visa. If the visa information on the certificate is incorrect, you will need to contact Home Affairs to correct your visa information and advise your super fund, as your super fund will use the visa information provided to determine the appropriate DASP tax rate.

    Next step:

    Super value of less than $5,000

    You can provide evidence that you have left Australia and your visa has expired without the Certificate of Immigration Status to your super fund. Contact your super fund to find out what evidence you need to provide to support your application. If you are not able to provide the evidence yourself, your super fund may ask you for a Certificate of Immigration Status from Home Affairs before they can process your application.

    If you have held a WHM visa and have not applied for a Certificate of Immigration Status from Home Affairs, you will need to provide your visa information on the paper application. The visa information you provide may be checked against Home Affairs records and your application may take longer to process if it does not match.

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      Last modified: 11 Dec 2017QC 24169