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  • Payments and refunds

    This information is for individual taxpayers but not companies, partnerships or trusts. It explains what happens after you lodge your tax return.

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    If you are a sole trader, you may have other payment obligations or refund entitlements. See:

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    Your notice of assessment

    After you lodge your tax return, we issue you with a notice of assessment. This tells you whether you’ll receive a tax refund or have to pay us. When you receive your notice of assessment, you should make sure that everything on it is correct.

    When will you get your refund?

    If you’re due a refund you’ll usually get it within 12 business days if you lodged your return electronically (including e-tax) or 50 business days if it was a paper return. If your return is a previous year return, incomplete, incorrect or needs checking, it may take us longer. If you provided valid Australian bank account details in your return, your refund will be paid directly into it. If valid account details are not provided your refund cheque will be mailed to you.

    Paying your tax

    If you have to pay tax, you can choose from a number of payment options, including BPAY®, credit card, direct credit, direct debit, cheque, and over the counter at Australia Post outlets. If you can’t pay your tax on time it’s important to let us know and make alternative payment arrangements. You can use our automated service to set up a payment schedule, or discuss your circumstances with one of our support staff.

    If you can’t pay on time

    If you can’t pay your tax debt on time, you should contact us immediately and we will work with you to solve the problem. You can make a payment arrangement using our automated self-help service, or phone us on 13 11 42. ® Registered to BPAY Pty Ltd ABN 69 079 137 51.

  • Last modified: 27 May 2014QC 27046