• SuperSeeker

    Overview

    It is important to keep track of your super. If you've ever changed your name, address or job, you may have lost track of some of your super. Having several super accounts could mean that fees and charges are reducing your overall super investment.

    There are a number of ways to keep track of and manage your super.

    1. Use online services for a full view of your super

    You can register for our online services and use SuperSeeker to:

    • check all your super accounts
    • find lost super - there are billions in lost super; see if some of it is yours
    • find ATO-held super - if the government, your super fund or your employer can't find an account to transfer your super to, we hold it on your behalf
    • transfer your super into the super account you want. If this is a fund-to-fund transfer it will generally be actioned within three working days.

    Registering online is an important security measure to protect the personal information displayed. It also helps to ensure that any transactions are made by you. To register, we need some personal information as well as information from some personal documents to know who you are.

    Further information

    Register for a secure login to access our online services and use SuperSeeker.

    Already registered? Log on to check your superExternal Link

    For help with registering for online services and using SuperSeeker, refer to our videosExternal Link.

    End of further information

    2. Conduct a quick search online

    You can find out if you have any lost or ATO-held super by doing a quick searchExternal Link

    You will need to provide:

    • your name
    • date of birth
    • tax file number.

    To see all your super accounts and to transfer any of your super into one account, you will need to access our online services.

    3. Use our self-help phone service

    You can find out if you have any lost or ATO-held super by using our self-help phone service, available 24 hours a day on 13 28 65 Fast Key Code then 2.

    We will ask for your:

    • tax file number (TFN)
    • date of birth.

    Make sure you have paper and a pen ready to write down the details of any lost or ATO-held super.

    4. Contact a customer service representative

    You can phone us and ask us to do a search for lost or ATO-held super for you. Phone us between 8.00 am and 6.00 pm (local time) Monday to Friday, except public holidays.

    Further information

    If you are in Australia, phone us on 13 10 20

    If you are overseas, phone us on +61 2 6216 1111

    End of further information

    5. By paper

    Download Searching for lost super. Once you've printed and completed the form, return it to us and we will advise you if we find any lost or ATO-held super.

    Frequently asked questions

    For help with using our online services for individuals to keep track of your super, refer to Frequently asked questions.

    End of help

    More information

    For more information about your super, refer to Guide to superannuation for individuals - overview.

    For more information about the government's changes to super, refer to Introducing your super

    • Last modified: 26 Mar 2014QC 16947