Unpaid super from your employer

If you think your employer isn’t paying your super guarantee contributions, follow the steps below:

  1. Am I entitled? You should confirm that you are entitled for super guarantee before taking any further steps.
  2. Use the Estimate my super tool if you are unsure how much super guarantee your employer should be paying.
  3. Talk to your employer. You should ask them how often they are currently paying your super, which fund they are paying to and how much are they paying.
  4. Confirm how much super guarantee you have received by
    • checking Member statements from your super fund or contact them to confirm whether your employer has paid your super contributions
    • creating or using your existing myGovExternal Link account to access online services which will allow you to check how much super has been paid into your super fund, as well as details of all your super funds including any you have lost track of.
  5. Lodge an enquiry. If you have completed steps 3 and 4 and still believe your employer is not paying enough, or any, super, or is not paying the super to your chosen fund, you can report your employer via our online tool.

We will investigate your employer and will keep you updated about the progress. You can also contact us on 13 10 20.

See also:

Last modified: 10 May 2016QC 47931