Show download pdf controls
  • Update your financial institution details

    You can update your financial institution details:

    We can only pay refunds into an Australian bank account. The account must be held by:

    • you under your legal or trading name, either solely or jointly
    • your registered tax or BAS agent
    • a legal practitioner acting as your trustee or executor.

    Online

    The quickest way to update your financial institution details is through our online servicesExternal Link for individuals. All you need is a myGovExternal Link account linked to the ATO.

    When providing your account details, we require the:

    • bank state branch (BSB) number – this number has six digits (do not include spaces or hyphens)
    • account number – this number has no more than nine digits (do not include spaces or hyphens)
    • account name.

    When entering the account name, include spaces between each word and initials where required – for example, JQ Citizen. If there are more than 32 characters in the account name, provide the first 32 only. Do not show the account type, such as cheque, savings, or mortgage offset.

    How to update your financial institution details

    To update your financial institution details:

    • sign in to your myGov account and choose the ATO member service to take you to the ATO Online home page
    • from the top menu, select My profile then select Financial institution details
    • select Update, Add or Delete to the right of your account details
    • complete the account name, BSB and account number in the fields provided
    • tick the box to agree to sign this declaration with the identification details used to log-in
    • select Save.

    By phone

    You or a nominated representative can update your financial institution details, by phoning us to speak to a customer services representative. Have your personal tax file number (TFN) or Australian business number (ABN) ready when you contact us. We will then confirm your identity by asking a series of questions based on information from your tax records.

    Last modified: 21 Oct 2019QC 57801