9 February 2021
You may use myGovID and Relationship Authorisation Manager (RAM) to access our online services for your business.
If your authorisation type displays in RAM as an indirect associate, responsible authority or Basic user, your authorisation is valid for up to 12 months.
You can check the end date of your authorisation in RAM.
If your authorisation type is indirect associate or responsible authority:
If your authorisation type is Basic user:
If an authorisation expires and is still required, it needs to be set up again.
For an indirect associate or responsible authority this means contacting the RAM support line to link to the business again as a primary person.
For a Basic user, this means your principal authority or authorisation administrator will need to create a new authorisation for you in RAM. You'll need to complete proof of identity requirements again.
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