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  • Getting help

    We offer a range of publications, advisory, educational and electronic services to help not-for-profit (NFP) administrators.

    On this page:

    Help for administrators

    The following resources offer help for administrators:

    • Getting started as a not-for-profit – introduces new administrators to the information and services we have to assist you. It contains an overview of NFP tax issues and links to other sections of our website.
    • Handover checklist for not-for-profit administrators – helps when your NFP organisation changes the administrator of its tax affairs – for example, a treasurer, office bearer or employee. You can use it to hand over your organisation’s tax affairs to the new administrator.
    • Self-governance checklist for not-for-profit organisations – helps you check how well your organisation understands and manages its tax and superannuation obligations. You can use it annually or whenever there is a major change in your structure or operations.

    Advice and guidance

    If you are considering applying for advice in relation to a complex tax or super transaction, contact us for an early engagement discussion.

    This gives you an opportunity to engage with us so we can understand your circumstances and identify possible issues or concerns.

    You can apply for a private ruling when you want to be certain about how a tax law applies to your circumstances.

    See also:

    Email updates and news

    Subscribe to our Not-for-profit news service to:

    • receive email updates when information is updated or added
    • read NFP new articles
    • keep up to date on key tax issues affecting the NFP sector with
      • new publications for NFP organisations
      • changes to tax law.

    Next step:

    Webinars and videos

    Details of upcoming webinars are available on our webinars page.

    You can view webinar recordings and current videos on our Not-for-profit channelExternal Link on atoTV.

    Supporting not-for-profits poster

    We have a supporting NFP poster that shows the products and services to help you with tax and super.

    Next steps:

    Get advice from a registered tax agent

    You can use a registered tax agent to prepare and lodge your tax return for you. They are the only people allowed to charge a fee to prepare and lodge your tax return. You will need to organise your required financial information to take to your appointment.

    Tax agents must be registered with the Tax Practitioners BoardExternal Link (TPB). Refer to Finding and using a tax practitionerExternal Link to find a registered tax agent, or check whether a person is registered.

    Using a registered tax agent provides you with consumer protection as the TPB ensures tax agents:

    • meet and maintain the required standard or qualifications and experience
    • comply with the Code of Professional Conduct.

    Note: When choosing an agent, you should discuss the service to be provided so you both know what to expect.

    Other support for not-for-profits

    The following non-government organisations can help you with legal and other issues:

    Contact us

    NFP administrators can phone us on 1300 130 248 between 8.00am and 6.00pm, Monday to Friday for information about:

    • getting started
    • tax concessions
    • getting endorsed
    • gifts and fundraising.

    You can also ask questions by completing a Not-for-profit advice request (PDF, 121KB)This link will download a file.

    For questions about activity statements or to update your details, phone us on 13 28 66 between 8.00am and 6.00pm, Monday to Friday.

    If you have any feedback on our web content or online products, you can email us at

      Last modified: 31 May 2019QC 50726