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  • Getting help

    We offer a range of publications, advisory, educational and electronic services to help NFP administrators.

    Email updates and news

    Subscribe to receive:

    This will keep you up to date on key tax issues affecting the NFP sector with:

    • new publications for NFP organisations
    • changes to tax law.

    Contact us

    Phone our NFP information line on 1300 130 248 from 8.00am to 6.00pm, Monday to Friday for questions about:

    • getting started
    • tax concessions
    • getting endorsed
    • gifts and fundraising.

    You can ask your question by email by completing the Not-for-profit advice request (PDF, 121KB)This link will download a file.

    For questions about activity statements or to update your details call 13 28 66 from 8.00am to 6.00pm, Monday to Friday.

    Webinars, videos and feedback

    Details of upcoming webinars are available on our webinars page.

    The Not-for-profit channel on ATOtvExternal Link has all the past webinar recordings and current videos available to view at any time.

    If you have any feedback you can contact us by emailing notforprofit@ato.gov.au

    Advice and guidance

    If you are considering applying for advice in relation to a complex tax or superannuation transaction, contact us for an early engagement discussion.

    This gives you an opportunity to engage with us so we can understand your circumstances and identify possible issues or concerns.

    You can apply for a private ruling when you want to be certain about how a tax law applies to your circumstances.

    See also:

    Help for administrators

    The following resources offer help for administrators.

    The Handover checklist for not-for-profit administrators helps when your NFP organisation changes the administrator of its tax affairs – for example, a treasurer, office bearer or employee. You can use it to hand over your organisation’s tax affairs to the new administrator.

    The Self-governance checklist for not-for-profit organisations helps you check how well your organisation understands and manages its tax and super obligations. You can use it annually or whenever there is a major change in your structure or operations.

    The Induction package for non-for-profit administrators introduces new administrators to the information and services we have to assist you. It contains an overview of NFP tax issues and links to other sections of our website.

    Supporting not-for-profits poster

    We have a supporting not-for-profits poster that shows the products and services to help you with tax and super.

    Next step:

    Other support for not-for-profits

    There are non-government organisations that can help you with legal and other issues:

      Last modified: 03 Jul 2018QC 50726