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  • Getting help

    We offer a range of publications, advisory, educational and electronic services to help not-for-profit (NFP) administrators.

    Contact us

    Phone our NFP information line on 1300 130 248 from 8.00am to 6.00pm, Monday to Friday for questions about:

    • getting started
    • tax concessions
    • getting endorsed
    • gifts and fundraising.

    You can also ask your question by email by completing the Not-for-profit advice request (PDF, 121KB)This link will download a file.

    For questions about activity statements or to update your details call 13 28 66 from 8.00am to 6.00pm, Monday to Friday.

    If you have any feedback on our web content or online products you can contact us by emailing notforprofit@ato.gov.au

    Help for administrators

    The following resources offer help for administrators.

    Advice and guidance

    If you are considering applying for advice in relation to a complex tax or superannuation transaction, contact us for an early engagement discussion.

    This gives you an opportunity to engage with us so we can understand your circumstances and identify possible issues or concerns.

    You can apply for a private ruling when you want to be certain about how a tax law applies to your circumstances.

    See also:

    Email updates and news

    You can subscribe to receive:

    This will keep you up to date on key tax issues affecting the NFP sector with:

    • new publications for NFP organisations
    • changes to tax law.

    Webinars and videos

    Details of upcoming webinars are available on our webinars page.

    The Not-for-profit channelExternal Link on ATOtv has all the past webinar recordings and current videos available to view at any time.

    Supporting not-for-profits poster

    We have a supporting not-for-profits poster that shows the products and services to help you with tax and super.

    Next step:

    Other support for not-for-profits

    There are non-government organisations that can help you with legal and other issues.

    • Not-for-profit lawExternal Link – a program of Justice Connect, provides legal help to charities and not-for-profits.
    • Our CommunityExternal Link – provides the not-for-profit sector with advice, connections, training and easy-to-use tech tools.
    • Pro Bono AustraliaExternal Link – has a range of resources designed to assist the NFP sector in improving best practice, education, benchmarking and information around how the sector can improve and remain competitive.
    • The Centre for Social ImpactExternal Link – a national research and education centre focused on creating positive social change.
    • Connecting UpExternal Link – helps the Australian NFP sector to achieve its full potential by providing a carefully curated suite of NFP focused donated and discounted technology products, services and training.  
    • Arts Law Centre of AustraliaExternal Link – provides free or low cost specialised legal advice, education and resources to Australian artists and arts organisations.
      Last modified: 05 Dec 2018QC 50726