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  • Keeping on top of tax debt

    Most taxpayers want to do the right thing and we are committed to making it as easy as possible for you to meet your tax obligations.

    Our role isn’t to simply collect tax, but to also protect the vast majority of Australians who do the right thing. We work to level the playing field, foster willing participation, and make it easy to pay and hard not to.

    For example, you don’t need to wait for a bill from us to pay your tax. You can make pre-payments at any time and as often as you like to make it easier for you to manage your tax. To help, we have tools available, such as the payment plan estimator and various payment options.

    We've also created a debt process factsheet that introduces the four approaches an individual or business can use when managing their debt. It also outlines how we may get in touch with you about the debt, and the ways we go about collecting payment.

    Our approach to debt is not linear. We use behavioural insights to inform specific debt treatments for each taxpayer. Each step in the debt process has many possible treatment paths. Your individual circumstances as well as your lodgment and payment history are used to determine the most appropriate treatment.

    Remember, communication with us is key. The sooner you get in touch, the sooner we can work with you to manage a tax debt.

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    Last modified: 04 Mar 2019QC 58117