• Can your organisation dispute its refund if it does not agree with it?

    Yes. If you do not agree with the amount of your organisation’s refund and want to dispute the amount that your organisation has received, you will need to notify us in writing detailing your reasons. Send your letter to us by:

    • mail to
      Australian Taxation Office
      PO Box 1032
      ALBURY  NSW  2640
    • fax to 1300 130 900.

    Is the refund of franking credits subject to an assessment?

    Yes. Changes to the tax law mean your organisation now has objection rights and time limits in which to amend its claims for tax offset refunds (here being a refund of franking credits). This means your organisation now has objection rights and time limits in respect of its claims for tax offset refunds.

    These changes apply to franking credits attached to dividend income paid on and after 1 July 2013 and the entitlement to franked distributions from 1 July 2013 onwards.

    There are time limits for requesting an amendment to an assessment. We cannot amend an assessment if the time limit has passed.

    See also:

    Will your organisation receive a notice of assessment?

    If you are a:

    • trust or a government entity, we will give you a notice of assessment
    • company, a notice of assessment will be deemed to have been given when you lodge this form.

    If an amendment is made to any original assessment, we will give you a notice of amended assessment.

    A notice of assessment or a notice of amended assessment will include the following information:

    • the amount of your organisation’s taxable or net income (or that the amount is zero)
    • the amount of the tax payable on that taxable or net income (or that the amount is zero)
    • the total of your organisation’s tax offset refunds (or that the amount is zero).

    Can my organisation use this application form if its taxable income, net income or tax payable is not zero?

    No. If your organisation's taxable income, net income or tax payable is not zero, then it is not eligible to use this application form to claim a refund of franking credits. In this case, your organisation will need to claim a refund of franking credits by lodging its income tax return.

      Last modified: 10 Dec 2015QC 16343