Unclaimed super – provider's frequently asked questions

Super providers must report and pay the following lost accounts as unclaimed super:

  • lost accounts with balances of less than $4,000 (small lost member accounts)
  • lost accounts which have been inactive for a period of 12 months and have insufficient records to ever identify the owner of the account (insoluble lost member accounts).

Frequently asked questions

This information answers questions super providers frequently ask about unclaimed super.

Follow the links below for information on:

See also:

For detailed information about unclaimed super, refer to:

    Last modified: 05 Jul 2016QC 23156