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  • Annual office closure - system availability and support

    We will be undertaking scheduled maintenance on a number of our systems over the annual closedown period from midday Friday 24 December 2021 until we reopen on Tuesday 4 January 2022.

    During this period the following systems will be unavailable:

    • SuperTICK
    • SMSF verification service (SVS)
    • SMSFMemberTICK
    • SuperMatch
    • Fund validation service (FVS)
    • Small business superannuation clearing house (SBSCH)

    These systems will be unavailable from 11.30pm AEDT Monday 27 December 2021 to 7.00am AEDT Tuesday 4 January 2022.

    The following arrangements will apply for transactions during the maintenance window:

    Reporting to ATO for batch bulk request processor (BBRP) services will be available on Member Account Attribute Service (MAAS) and Member Account Transaction Service (MATS).  Batches submitted through these services will still be accepted by the ATO during the maintenance period. If maintenance is completed earlier than scheduled, system status information will be available through the Superannuation dashboardExternal Link.

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      Last modified: 09 Dec 2021QC 67457