• CRT Alert 051/2016

    Unscheduled outage for ATO online services

    Update

    The ATO has released another update in its latest media statementExternal Link this morning. We have restored some of our services including ato.gov.au. We will progressively restore other services in the coming days.

    We currently estimate our superannuation enabling services will be restored by late Friday. We will continue to provide you with frequent updates, including any changes in our projected timeframes for restoring services.

    We are working closely with industry on plans to mitigate disruption when services resume, including dealing with system backlogs. We are also keeping APRA informed of developments and the impacts on funds.

    We have no plans for any more USM remittance runs during December.

    Keep up to date

    For general information about the ATO system outage, read the latest media releases on Let’s TalkExternal Link and follow ATO on TwitterExternal Link, FacebookExternal Link and LinkedInExternal Link.

    For information specifically about superannuation enabling services, check the Superannuation DashboardExternal Link and subscribe to CRT Alerts.

    We recognise this outage has had a significant impact on your operations, and we appreciate your patience while we work to restore services to normal as soon as possible. Again, we apologise for this inconvenience.

      Last modified: 21 Dec 2016QC 50790