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  • CRT Alert 052/2016

    Unscheduled outage for ATO online services


    The ATO provided an update on the system outage in this morning’s media statementExternal Link. Some core systems have come back online and our teams are continuing their work to stabilise our IT environment. We will progressively restore other services in the coming days.

    In a previous CRT Alert we advised that superannuation enabling services may be restored by Friday. Unfortunately our latest information this morning indicates these services will not be restored until Monday.

    We want to assure you that the Superannuation enabling services have been prioritised for restoration and we have technicians dedicated to restoring these services.

    We will provide further updates in another CRT Alert at approximately 1pm today, and the latest information is available on the Superannuation DashboardExternal Link.

    Keep up to date

    For general information about the ATO system outage, read the latest media releases on Let’s TalkExternal Link and follow ATO on TwitterExternal Link, FacebookExternal Link and LinkedInExternal Link.

    For information specifically about superannuation enabling services, check the Superannuation DashboardExternal Link and subscribe to CRT Alerts.

    We recognise this outage has had a significant impact on your operations, and we appreciate your patience while we work to restore services to normal as soon as possible. Again, we apologise for this inconvenience.

      Last modified: 21 Dec 2016QC 50794