• CRT Alert 012/2017

    6th February 2017

    Update: Unplanned system outage

    We are pleased to report that most of our backend systems are functioning once again. Our technicians are performing business deployment verification (BDV) testing of core services.

    Superannuation services, including SuperTICK, SuperMatch, EmployerTICK, Fund Validation Service (FVS) and Electronic Portability Form (EPF) will become available today.

    Funds will be whitelisted automatically once BDV is complete. Your ATO account manager will contact you once your organisation has been whitelisted.

    You may experience some slowness as we undertake further work to improve the overall performance of our systems.

    Our focus will then turn to building system resilience to best ensure the stability of our services to the community.

    Further information will be posted on this site as this work continues.

    For the most up-to-date information on superannuation services, visit the ATO Superannuation DashboardExternal Link.

    For general updates on the system outage visit the ATO Media Centre.

    Read past CRT Alerts.

      Last modified: 06 Feb 2017QC 51128