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  • CRT Alert 023/2017

    31 March 2017

    Planned system outage

    We recently provided advice in CRT Alert 018/2017 that we are planning a series of three system outages to implement system improvements.

    The first of these scheduled outages will start tonight from 10pm Friday 31 March until 6am Monday 3 April.

    All production services will be unavailable during these times, including:

    • SuperTICK
    • SuperMatch
    • Fund Validation Service (FVS)
    • Electronic Portability Form (EPF)
    • Bulk Data Exchange (BDE), including bulk services for SuperTICK versions 1 and 2
    • departing Australia superannuation payments (DASP) online application system.

    The SBR2 external vendor testing environment (ETVE3) will be unaffected during these outages.

    We expect services to resume as normal and at full capacity on Monday morning. If you experience any problems when services resume, please contact the SBR Service Desk or your ATO account manager.

    We understand the effect of these scheduled outages on your operations. We thank you for your continued understanding and patience while we undertake this important work to improve our services to you.

      Last modified: 04 Apr 2017QC 51664