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  • CRT Alert 078/2017

    11 December 2017

    Issues with SuperMatch2 and DASP online application system

    We are experiencing issues with SuperMatch2 and the DASP online application system.

    The SuperMatch2 service is not sending the correct response messages. If you have sent a message please do not replay the message until we have advised. We will provide further information on how these messages should be treated once the issue has been resolved.

    We are also working to fix a problem preventing individuals and intermediaries from submitting departing Australia superannuation payment (DASP) applications and preventing super funds from accessing the DASP online application system.

    We recognise the impact these issues may have on your operations. Our technical teams have identified the cause and we're working to resolve this as soon as possible.

    We'll provide another update by lunchtime tomorrow or as soon as we've solved the problem.

    We apologise for this inconvenience.

      Last modified: 11 Dec 2017QC 54058